Bumble and bumble. Hydration Heroes Holiday Set
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
Quench dry hair with a splash! of hydration and add a pop (art) of smoothness with our #1 Hairdresser’s Invisible Oil Collection, infused with our Featherlight 6-Oil Blend. Start with our travel-size Hairdresser’s Invisible Oil Shampoo + Conditioner. Then spritz on our bestselling leave-in conditioner Hairdresser’s Invisible Oil Heat/UV Protective Primer — with this treatment, 97% say hair looks shiny, less frizzy and 98% say hair feels hydrated.
Holiday Set includes:
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Hairdresser's Invisible Oil Hydrating Shampoo 60ml (Travel Size)
- This frizz reducing, hydrating shampoo transforms dry hair, leaving it soft and smooth without the weight.
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Hairdresser's Invisible Oil Hydrating Conditioner 60ml (Travel Size)
- This frizz reducing, hydrating conditioner transforms dry hair, leaving it soft and smooth without the weight.
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Hairdresser’s Invisible Oil Heat/UV Protective Hair Primer Leave-In Conditioner 250ml (Full Size)
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Multitasking leave-in conditioner spray delivers 86% more hydration + instantly cuts frizz by 50% vs. untreated hair.
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Multitasking leave-in conditioner spray delivers 86% more hydration + instantly cuts frizz by 50% vs. untreated hair.
RESULTS
After using Hairdresser’s Invisible Oil Heat/UV Protective Primer:
98% say hair feels hydrated
97% say hair looks shiny, less frizzy
95% say hair's easier to style
97% say hair feels soft, detangled, more manageable
HOW TO USE
Hairdresser’s Invisible Oil Shampoo: Work a dab into wet hair, lather well, and rinse thoroughly.
Hairdresser’s Invisible Oil Conditioner: Smoothe into hair from roots to ends. Leave in for a minute or two and rinse thoroughly.
Hairdresser’s Invisible Oil Heat/UV Protective Primer: Spray on damp or dry hair, comb through, and style
PRO TIP
1. Like the name says, Hairdresser’s Invisible Oil Heat/UV Protective Primer protects against heat tools up to 450°F/232°C. Spritz on liberally before heat styling. Bonus: it also helps protect color from fading for up to 16 washes.
2. Hairdresser’s Invisible Oil Conditioner not only offers featherlight hydration, but it also detangles. Run a wide-tooth comb through hair before rinsing it out — it’ll help evenly distribute product and gently work out tangles.