FREE SHIPPING ON ALL ORDERS OVER $50*
Biolage Hydrasource Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.Â
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
        - your item(s) must be either be unused or no more than a quarter of the volume missing.
        - your item(s) must be in the original packaging.
        - your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.Â
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATIONÂ
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.Â
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.comÂ
Couldn't load pickup availability
What It Is
The Biolage HydraSource Litre Duo bundles the professional 1L HydraSource Shampoo and 1L HydraSource Detangling Solution — the complete daily moisture routine for dry hair at best-value professional sizing, saving 31% versus buying each litre separately.
Hair Concerns
- Dry, dehydrated hair
- Frizz and flyaways
- Static control
- Colour-treated hair moisture
- Daily moisture routine
Key Benefits
- 6x more hydration after one use with the HydraSource Shampoo + Detangling Solution system versus a non-conditioning shampoo
- HydraSource Detangling Solution instantly detangles, controls static and flyaways, and adds weightless moisture — also functions as a leave-in or cutting lotion for fine hair
- Best-value professional sizing — 1L of each product saves 31% versus purchasing the retail sizes separately; ideal for households on a daily moisture routine
Highlighted Ingredients
What Else You Need to Know
The HydraSource range has been a professional favourite since 1990. The Detangling Solution is a multi-use format — it functions as a rinse-out conditioner, a leave-in, or a cutting lotion, making it especially versatile for fine to medium hair that needs lightweight conditioning. Pairs with the HydraSource Leave-In Tonic for the complete 3-step system. In Metro Vancouver, where hard water mineral buildup can compound dryness, the full HydraSource routine helps maintain the moisture balance that hard water strips.
Fragrance
Citrus, classic florals, woods and musk — the iconic HydraSource signature scent shared across both products in this duo.
How to Use
Shampoo: Apply to wet hair, lather with a massaging motion, rinse thoroughly. Detangling Solution: Apply to wet hair after shampooing, leave in 1–3 minutes, rinse thoroughly. For extra leave-in moisture on fine hair, apply a small amount to damp hair and do not rinse.
Authorized Biolage retailer · Zennkai Canada since 1984 · Authorized Biolage retailer · Zennkai Canada since 1984 · Leaping Bunny Certified Cruelty-Free · Vegan