FREE SHIPPING ON ALL ORDERS OVER $50*
Biolage Hydrasource Deep Treatment Pack [LAST CHANCE]
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Dry hair needs more than a 2-minute conditioner — it needs a treatment that stays long enough to actually change the structure of the hair shaft. Biolage Hydra Source Deep Treatment Mask delivers 5x more hydration* and 14x smoother hair* after just one use, built around two hero actives: Fermented Aloe Vera, which locks in moisture and promotes lasting hydration deep within the cortex, and Micro-Filtered Hyaluronic Acid (Sodium Hyaluronate), which penetrates the shaft to deliver intense, weightless moisture that doesn't leave hair feeling coated or heavy. Applied once weekly in place of your regular conditioner and left on for 3–5 minutes, it transforms dry, brittle hair that lacks softness and manageability into hair that feels genuinely healthier — less breakage, more smoothness, and noticeably more moisture retention between washes.
What It Is
A weekly deep conditioning mask for dry hair that delivers 5x more hydration* and 14x smoother hair* after one use. Fermented Aloe Vera locks moisture deep into the cortex; Micro-Filtered Hyaluronic Acid provides intense, weightless hydration. Leave in 3–5 minutes, rinse. Vegan, Leaping Bunny certified, color-safe.
Hair Concerns
- Dryness
- Damage & Repair
- Breakage
- Frizz
Key Benefits
- 5x more hydration and 14x smoother hair after one use* — Fermented Aloe locks moisture into the cortex while Micro-Filtered Hyaluronic Acid penetrates the shaft for intense, weightless hydration. *Hydra Source Shampoo + Deep Treatment Pack vs. non-conditioning shampoo.
- Helps prevent breakage — Behentrimonium Chloride and Polyquaternium-7 provide slip and a strengthening cationic film that reduces friction-related snapping and split ends on wet, fragile dry hair.
- Once-weekly use in 3–5 minutes replaces your regular conditioner — short enough to fit a standard wash routine, making consistent weekly use practical without adding extra time to your shower.
Highlighted Ingredients
What Else You Need to Know
Use once weekly in place of — not in addition to — your regular conditioner. Apply to freshly shampooed, wet hair from mid-lengths to ends, leave in for 3–5 minutes, then rinse thoroughly. Do not leave overnight — Biolage specifies a 3–5 minute window only. For maximum results, pair with Biolage Hydra Source Shampoo — the 5x hydration claim is measured on the full shampoo + mask system. Each 300ml pack contains at least four applications, making it approximately a 1-month supply for weekly use on medium-length hair.
Fragrance
Fresh floral with soft citrus and green notes. Clean and light.
How to Use
Apply to wet hair after shampooing. Distribute from mid-lengths to ends. Leave in for 3–5 minutes. Rinse thoroughly. Use once weekly in place of your regular conditioner.
FAQ
How often should I use this mask?
Once weekly, used in place of your regular conditioner — not layered on top of it. Each 300ml pack contains at least four applications, which is approximately one month of weekly use on medium-length hair.
Are the hydration claims for the mask alone?
No — the 5x more hydration and 14x smoother results are measured using the Hydra Source Shampoo and Deep Treatment Pack together vs. non-conditioning shampoo. Using the mask with the matching shampoo will deliver the clinically measured result.
Is this mask safe for color-treated hair?
Yes — Biolage confirms it is color-safe. The conditioning agents (Amodimethicone, Behentrimonium Chloride) seal the cuticle and smooth the hair shaft without disrupting color molecules or accelerating fade.
Authorized Biolage retailer · Zennkai Canada since 1984 · Authorized Biolage retailer · Vegan + Leaping Bunny certified · L'Oréal Professional group · Nature-inspired professional haircare