Biolage Deep Treatment Hair Mask Pack
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
3 deep treatment packs available:
HYDRASOURCE
Discover Biolage Deep Treatment HydraSource Multi Use Hair Mask for instant gratification and total hair transformation. Highly concentrated in caring agents for healthier-feeling hair with each use*
Infuse extremely dry hair with moisture and nourishment. Instantly, hair is 2X more nourished** with up to 70% less breakage*. Hair feels softer, more manageable and looks and feels healthier. Vegan formula and highly concentrated in plant-based emollients. Packed with aloe and spirulina, which are known for strengthening hair and giving it a glossy sheen.
Small but mighty, each pack contains at least four applications. Easy to squeeze, our packs are 77% lighter than a container of the same size and perfectly sealed for a fresh application each time.
COLORLAST
Discover Biolage Deep Treatment ColorLast Multi Use Hair Mask for instant gratification and total hair transformation. Highly concentrated in caring agents for healthier-feeling hair with each use*.
No more cold-water rinses or skipping shampoos to stretch out color vibrancy. Immediately after using this treatment, hair is 3X stronger** with up to 70% less breakage*.
This powerful hair mask prevents damaged, tangled ends and dull, faded color. Vegan formula and highly concentrated in plant-based emollients. Orchid and apricot seeds help color-treated hair retain moisture and help strengthen hair follicles.
Small but mighty, each pack contains at least four applications. Easy to squeeze, our packs are 77% lighter than a container of the same size and perfectly sealed for a fresh application each time.
SMOOTHPROOF
Discover Biolage Deep Treatment SmoothProof Multi Use Hair Mask for instant gratification and total hair transformation. Highly concentrated in caring agents for healthier-feeling hair with each use* .
Put frizzy hair on notice with this high-powered treatment. Immediately, hair is 8X smoother** with up to 70% less breakage*. Frizzy hair is controlled, and hair feels softer and more manageable for smooth, polished hairstyling results. Vegan formulas and highly concentrated in plant-based emollients. The goodness of camellia and castor oil strengthen, condition and encourage hair growth.
Small but mighty, each pack contains at least four applications. Easy to squeeze, our packs are 77% lighter than a container of the same size and perfectly sealed for a fresh application each time.