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Big Sexy Hair Root Pump Plus Volumizing Spray Mousse
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What It Is
The stronger, humidity-resistant version of Root Pump. Same precise spray-mousse root-lift delivery, but built to survive damp air — the volume it builds holds up through humidity rather than dropping the moment you step outside. Firmer hold, longer-lasting body. For fine hair that needs serious lift that stays put on a wet-coast day.
Hair Concerns
- Frizz
Key Benefits
- Humidity-resistant — volume holds through damp air. Precise spray-mousse root-lift delivery. Firmer, longer-lasting hold than standard Root Pump. Builds body and fullness. Ideal for fine hair. Non-crunchy finish.
Highlighted Ingredients
What Else You Need to Know
The 'Plus' is the humidity resistance, and on this coast that's the difference between volume that lasts and volume that dies at the door — nine months of the year, it earns its place over the standard Root Pump. Aim it at the roots and set with a blow-dry against the fall. Authorized Sexy Hair retailer. Earn Beauty with Benefits points on every purchase, redeemable in-store and online.
Fragrance
Signature Big Sexy Hair fragrance. Contains parfum.
How to Use
Shake well. Spray onto damp roots section by section, lifting as you go. Blow-dry against the natural fall for maximum, lasting lift. Build through the lengths for more body.
Authorized Sexy retailer · Zennkai Canada since 1984 · Big Sexy Hair is the volume franchise of the Sexy Hair family — a focused range of mousses, sprays and powders built around one job: lift, body and fullness that lasts. Authorized Sexy Hair retailer.