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Amika The Protector Color Protect + Strengthen Shampoo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The wash step is where most color-treated hair loses its battle — standard shampoos cleanse effectively but strip colour pigments and weaken the hair shaft in the process, leaving you chasing vibrancy with every wash. Amika The Protector Color Protect + Strengthen Shampoo is built to break that cycle. A clinically proven color-protecting shampoo that prevents fade for up to 40 washes* and — when used as a system with The Protector Conditioner — delivers 11x stronger hair with 91% less breakage.* The same dual-technology core runs through the full system: the Color Longevity Complex (color-locking polymers, peptides, and color-retention silicones) locks vibrancy in from the first lather, while the High-Refractive Glossing Polymer smooths the cuticle to make colour appear more vibrant immediately after rinsing.
The formula rinses out quickly — by design — because less time under running water means less time for color molecules to escape the shaft. Black Currant Extract neutralizes oxidative stress that shifts color tone between appointments; Sea Buckthorn Oil delivers Omega-7 and Vitamins A and C for softness and shine that makes color look as good as the day it was done. Vegan certified, Leaping Bunny cruelty-free, sulfate-free, paraben-free, keratin-safe, B Corp.
What It Is
A clinically proven color-protecting shampoo that gently cleanses and prevents fade for up to 40 washes.* Color Longevity Complex locks vibrancy from the first lather; High-Refractive Glossing Polymer smooths the cuticle for instant shine. 11x stronger hair + 91% less breakage when used with The Protector Conditioner.* Sulfate-free. Vegan certified. All color-treated hair types.
Hair Concerns
- Color-Treated
- Damage & Repair
- Breakage
Key Benefits
- Prevents color fade for up to 40 washes* — the Color Longevity Complex deposits a color-locking polymer and silicone film on the hair shaft during cleansing, sealing color molecules inside the cortex so that each wash removes dirt and sebum without simultaneously pulling pigment out of the hair.
- Clinically proven to deliver 11x stronger hair and 91% less breakage when used with The Protector Conditioner* — the quad-Polyquaternium system (Polyquaternium-113, 53, 7, and 92) and Hydrolyzed Rice Protein build cumulative strength through the shampoo step that the conditioner reinforces.
- Designed to rinse out quickly without residue — the surfactant system (Sodium C14-16 Olefin Sulfonate + Cocamidopropyl Hydroxysultaine + Cocamidopropyl Betaine) provides thorough cleansing efficiency in a fast rinse, reducing the time colour-treated hair spends under water.
Highlighted Ingredients
What Else You Need to Know
The strength and breakage claims (11x stronger, 91% less breakage) are clinically proven when shampoo and conditioner are used together as a system — using the shampoo alone will deliver the color protection and cleansing benefits but not the full strength results. Lather and massage from roots to ends, then rinse quickly — prolonged time under running water allows more color molecules to escape the shaft even with a color-protective formula. For thicker hair that needs additional moisture, pair with amika's Hydro Rush Intense Moisture Mask on wash day. Keratin-safe.
Fragrance
amika's iconic signature scent: apricot, lily of the valley, pink grapefruit, sandalwood, and vanilla.
How to Use
Lather and massage shampoo through wet hair from roots to ends. Rinse quickly and thoroughly. Follow with The Protector Conditioner for clinically proven strength and breakage results.
FAQ
Are the strength claims for the shampoo alone?
No — the 11x stronger hair and 91% less breakage claims are clinically proven when The Protector Shampoo and Conditioner are used together as a system. The shampoo alone delivers the color fade prevention and cleansing benefits; the full strength results require both products.
Is this shampoo safe for keratin-treated hair?
Yes — it is keratin-safe, free of SLS and SLES, and does not contain the aldehydes or harsh surfactants that break down keratin bonds. It is also compatible with bond-building services.
How is The Protector Shampoo different from amika's other color shampoos?
The Protector is specifically formulated to prevent color fade and strengthen hair simultaneously using the Color Longevity Complex and quad-Polyquaternium system. amika's Bust Your Brass range targets toning and brassiness on blonde and lightened hair — a different concern category with different active technology.
Authorized Amika retailer · Zennkai Canada since 1984 · Authorized amika retailer · Zennkai Canada since 1984 · Vegan certified · Leaping Bunny cruelty-free · B Corp