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Amika The Protector Color Protect + Strengthen Conditioner
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Color-treated hair needs conditioning that doesn't work against its colour — most conditioners designed for intensity and slip use ingredients that gradually lift and fade what's been deposited in the salon. Amika The Protector Color Protect + Strengthen Conditioner is built differently: a deeply nourishing rinse-out conditioner clinically proven to prevent color fade for up to 40 washes,* deliver 11x stronger hair, and reduce breakage by 91%* — all while leaving hair noticeably smoother, shinier, and more manageable. The same dual-technology core as The Protector Treatment drives the results: the Color Longevity Complex (color-locking polymers, peptides, and color-retention silicones) preserves vibrancy from cortex to cuticle, while the High-Refractive Glossing Polymer mimics natural ceramides to smooth the cuticle and enhance gloss wash after wash.
Black Currant Extract guards against the oxidative stress that causes color shift between appointments, and amika's signature Sea Buckthorn Oil (Omega-7, Vitamins A and C) delivers the nourishment and shine that makes vibrant color look even more vibrant. Vegan certified, Leaping Bunny cruelty-free, sulfate-free, paraben-free, keratin-safe, B Corp.
What It Is
A clinically proven color-protecting conditioner that prevents fade for up to 40 washes,* delivers 11x stronger hair with 91% less breakage,* and leaves hair smooth, shiny, and manageable. Color Longevity Complex preserves vibrancy; High-Refractive Glossing Polymer seals and smooths. Sulfate-free, vegan certified, keratin-safe. For all color-treated hair types.
Hair Concerns
- Color-Treated
- Damage & Repair
- Breakage
Key Benefits
- Prevents color fade for up to 40 washes* — the Color Longevity Complex combines color-locking polymers, Polyquaternium-113, and color-retention silicones (Amodimethicone) that coat and seal each strand, locking color molecules inside the cortex and reducing the wash-out fade
- 11x stronger hair with 91% less breakage* — a quad-Polyquaternium system (Polyquaternium-113, 53, 7, and 92) builds a cumulative strength film on the hair shaft that measurably reduces mechanical breakage from brushing, detangling, and styling.
- High-Refractive Glossing Polymer mimics the structure of natural ceramides found in skin and hair — the modified polymer forms a uniform film over the cuticle surface to visibly enhance gloss and smooth roughness, making colour look more vibrant by improving the quality of light reflection.
Highlighted Ingredients
What Else You Need to Know
Apply from mid-lengths to ends only — avoid the root area to prevent weighdown, especially on fine or medium hair. For thicker hair that needs additional moisture alongside colour protection, pair with amika's Hydro Rush Intense Moisture Mask on wash day. The Protector Conditioner is part of a three-step system with The Protector Shampoo and The Protector Treatment spray — using all three maximises the cumulative colour-locking benefit. Keratin-safe — confirmed compatible with keratin treatments and bond-building services.
Fragrance
amika's iconic signature scent: apricot, lily of the valley, pink grapefruit, sandalwood, and vanilla.
How to Use
After shampooing, massage conditioner from mid-lengths to ends. Leave in for 1–2 minutes. Rinse thoroughly. Follow with The Protector Treatment for maximum colour protection.
FAQ
How is The Protector Conditioner different from The Protector Treatment?
The Conditioner is a rinse-out product used in the shower to cleanse, condition, and build the color-protective film. The Treatment is a leave-in spray applied to damp hair post-shower that adds UV, heat, chlorine, and copper protection on top of what the conditioner delivers — the two are designed to work together.
Is this conditioner safe for keratin-treated hair?
Yes — it is keratin-safe, sulfate-free, and free of the aldehyde-based ingredients and harsh surfactants that break down keratin bonds in chemically smoothed hair.
Will this conditioner work on non-color-treated hair?
Yes — the strengthening and conditioning benefits apply to all hair types, but the formula is specifically optimised for color-treated hair where preventing fade and reducing breakage from chemical processing are the primary concerns.
Authorized Amika retailer · Zennkai Canada since 1984 · Authorized amika retailer · Zennkai Canada since 1984 · Vegan certified · Leaping Bunny cruelty-free · B Corp