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Amika Soft Hair Stars Holiday Set
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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amika's most universally beloved daily routine in a limited-edition holiday set. Normcore Shampoo 275ml and Normcore Conditioner 275ml are amika's best-selling everyday shampoo and conditioner — gentle, effective, and suitable for all hair types. The Superfruit Star Oil 20ml adds a daily finishing step for shine, frizz control, and heat protection. Three products, one complete daily routine. 30% off MSRP — valued at $77.
What It Is
amika's best-selling everyday routine in a limited-edition holiday set. Normcore Shampoo 275ml gently cleanses all hair types; Normcore Conditioner 275ml softens, detangles, and adds shine; Superfruit Star Oil 20ml finishes with lightweight frizz control and heat protection. All sulfate-free, vegan, cruelty-free. 30% off MSRP.
Hair Concerns
- Dryness
- Damage & Repair
- Color-Treated
- Frizz
Key Benefits
- Normcore Shampoo and Conditioner are amika's most universally recommended products — gentle enough for daily use on all hair types, Sea Buckthorn and plant proteins cleanse and condition without stripping the hair's natural protective film, leaving hair soft wash after wash.
- Full-size 275ml of both shampoo and conditioner makes this a genuinely practical set — a complete 2–3 month supply of both products for daily washing on medium-length hair, one of the most cost-effective holiday sets available.
- Superfruit Star Oil 20ml adds a daily finishing step — apply to damp hair for heat protection to 450°F, or onto dry hair for frizz-free gloss; the 20ml size is travel-friendly and introduces the Oil as a natural next step in the daily amika routine.
Highlighted Ingredients
What Else You Need to Know
Normcore Shampoo: apply to wet hair, lather, rinse. Use daily. Normcore Conditioner: apply to mid-lengths and ends, leave 2–3 minutes, rinse. Superfruit Star Oil: apply 1–2 pumps to towel-dried or dry hair as a pre-style or finishing oil, do not rinse. All sulfate-free, vegan, color-safe. Limited edition while supplies last.
Fragrance
amika's iconic signature scent: apricot, lily of the valley, pink grapefruit, sandalwood, and vanilla — consistent across all three products.
How to Use
Normcore Shampoo: apply to wet hair, lather, rinse. Normcore Conditioner: apply to mid-lengths and ends, leave 2–3 minutes, rinse. Superfruit Star Oil: apply 1–2 pumps to towel-dried or dry hair. Do not rinse.
FAQ
What is included in the Soft Hair Stars set?
The set contains amika Normcore Shampoo 275ml, Normcore Conditioner 275ml, and Superfruit Star Oil 20ml in limited-edition holiday packaging.
Is the Normcore range suitable for color-treated hair?
Yes — both Normcore Shampoo and Conditioner are sulfate-free and color-safe, making them suitable for daily use on color-treated, chemically processed, and natural hair.
What hair types is this set designed for?
All hair types — the Normcore range is amika's most universally applicable daily routine, formulated to work on fine, medium, and thick hair across all textures from straight to coily.
Authorized amika retailer · Zennkai Canada since 1984 · Authorized amika retailer · Vegan certified · Leaping Bunny cruelty-free · B Corp