Amika Pink Charcoal Scalp Cleansing Oil
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
Oil-to-foam purifying pre-wash that breaks down build-up + refreshes the scalp without stripping
WHAT IT IS
An oil-to-foam purifying pre-wash that breaks down product build-up, absorbs toxins, and refreshes the scalp.
WHO IT’S FOR
Perfect for all hair types, especially those in need of a deep cleanse for their scalp. Perfect for dry shampoo lovers and for those with a dry, itchy scalp.
WHY IT'S SPECIAL
Great hair starts at the scalp. This invigorating scalp cleansing oil detoxifies while banishing build-up, dirt, oil, and odor for an overall fresh feeling. Key ingredients charcoal and pink clay gently draw out impurities without stripping. The result- a healthy, hydrated, and happy scalp.
HOW TO USE: Section dry, unwashed hair. Apply to the roots and massage to distribute. Wait 3-5 minutes. Add water to transform oil into a milky lather. Rinse thoroughly. Follow with Reset Clarifying Gel Shampoo and Reset Cooling Gel Conditioner (sold separately). Use weekly or as needed.
INGREDIENTS
- Natural Charcoal + Pink Clay - Known to be highly absorbent of dirt, oil + toxins that collect on the hair + scalp to help to get rid of impurities + odors.
- Cooling Menthol – Invigorates the scalp and provides a cool, tingling sensation.
- Indian Cress Stem Extract – Enriched with vitamins and antioxidants to promote a balanced, healthier-looking scalp.
- Sunflower Oil – Helps to clean oil-soluble dirt and grime.
Water/Eau/Aqua, Polysorbate 20, Glycerin, Cocamidopropyl Betaine, Sodium Cocoyl Isethionate, Sodium Lauroyl Oat Amino Acids, Acrylates/Beheneth-25 Methacrylate Copolymer, Menthyl Lactate, Tropaeolum Majus (Indian Cress/Capucine) Flower/Leaf/Stem Extract, Hippophae Rhamnoides (Sea Buckthorn/Argousier) Oil, Helianthus Annuus (Sunflower/Tournesol) Seed Oil, Charcoal Powder, Montmorillonite (Pink Clay/Argile Rose), Aloe Barbadensis Leaf Extract, Apium Graveolens (Celery/Céleri) Seed Extract, Calendula Officinalis (Marigold) Flower Extract, Coccinia Indica (Ivy Gourd/Courge Écarlate) Fruit Extract, Corallina Officinalis (Red Algae) Extract, Melia Azadirachta (Neem/Margousier) Flower Extract, Melia Azadirachta (Neem/Margousier) Leaf Extract, Rosmarinus Officinalis (Rosemary) Leaf Extract, Menthol, Menthone Glycerin Acetal, Caprylic/Capric Triglyceride, Caprylyl Glycol, Ethylhexylglycerin, Hexylene Glycol, Phenoxyethanol, Potassium Sorbate, Sodium Hydroxide, Fragrance/Parfum, Tetrasodium EDTA, Butylphenyl Methylpropional, Limonene