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Alcôve Curl Holiday Set
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The complete curl care routine in one limited-edition set. The Alcôve Curl Holiday set brings together four curl-focused products — Curl Shampoo, Curl Conditioner, Curl Activator, and Styling Jelly — to define, hydrate, and control curls from wash to style. All four are formulated with Alcôve's plant oil and fruit extract blend: argan, evening primrose, pomegranate seed, and mango. Comes packaged in a signature teal Alcôve cosmetic bag.
- Curl Shampoo (300ml) — sulfate-free cleanse that hydrates and defines curl pattern
- Curl Conditioner (300ml) — detangles and adds moisture without weighing curls down
- Curl Activator (60ml) — lightweight leave-in that boosts bounce and controls frizz
- Styling Jelly (60ml) — defines curls and locks in style without crunch
What It Is
A 4-piece limited-edition holiday kit for curly and wavy hair. Includes Curl Shampoo (300ml), Curl Conditioner (300ml), Curl Activator (60ml), and Styling Jelly (60ml) in a signature teal Alcôve cosmetic bag. Sulfate-free, paraben-free, vegan. Made in Canada.
Hair Concerns
- Curl Definition
- Frizz
- Dryness
- Manageability
Key Benefits
- Curl Shampoo gently cleanses with sulfate-free surfactants while argan oil and mango extract help maintain moisture and support curl definition from the first step
- Curl Conditioner detangles and adds hydration without weighing curls down — plant oils and glycerin help lock in moisture for softer, bouncier-looking curls
- Curl Activator primes damp curls for definition and frizz control, working with the Styling Jelly to support hold without stiffness or crunch
- Styling Jelly locks in curl shape and adds shine — use on damp hair and air dry or diffuse for defined, frizz-free curls
Highlighted Ingredients
What Else You Need to Know
A ready-to-gift holiday kit. Comes in a reusable teal Alcôve cosmetic bag. Products are sulfate-free, paraben-free, and vegan. Made in Canada. Contains fragrance (parfum) — check full ingredient list if you have fragrance sensitivities. Contains silicones (silicone quaternium-16, dimethicone) — not suitable for silicone-free routines.
Fragrance
Parfum / Fragrance. Contains linalool and benzyl salicylate.
How to Use
Shampoo: Apply to wet hair, massage into scalp, work through lengths 1–2 min, rinse. Repeat if needed. Conditioner: Apply to damp hair mid-lengths to ends, detangle, leave 1–5 min, rinse. Curl Activator: Apply to towel-dried hair and scrunch in. Styling Jelly: Apply on top of Activator on damp hair. Air dry or diffuse.
FAQ
What's included in the Alcôve Curl Holiday Kit?
The kit includes Curl Shampoo (300ml), Curl Conditioner (300ml), Curl Activator (60ml), and Styling Jelly (60ml), all packaged in a reusable teal Alcôve cosmetic bag.
Is the Curl Kit suitable for wavy hair?
Yes — the Alcôve Curl line is designed for wavy (2b–2c), curly (3a–3c), and coily (4a) hair types.
Are the products in the kit silicone-free?
No — the formula contains silicone quaternium-16 and dimethicone. It is not suitable for silicone-free or Curly Girl Method routines.
Authorized Alcôve retailer · Zennkai Canada since 1984 · Alcôve — Canadian-made professional haircare. Paraben-free, sulfate-free, vegan. Formulated with plant oils and fruit extracts.