Wrinkles Schminkles InfuseFAST Eye Smoothing & Depuffing Masks
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
ONLINE EXCLUSIVE
Our InfuseFAST Smoothing & Depuffing Eye Mask is a rapidly infusing mask that plumps, depuffs & minimizes the appearance of wrinkles and tired eyes. The Eye Masks contain a unique formulation of 24 ingredients dedicated to the under eye concerns of wrinkles, dark circles, puffiness, and dry skin.
This is not your usual Eye Mask - we have formulated with a breakthrough ingredient Myoxinol®, proven to topically inhibit muscle contractions and decrease wrinkles.
The use of the advanced biocellulose technology in the Eye Mask material not only fits like a second skin, but also aids in the fast infusion of ingredients and is completely biodegradable.
HERO INGREDIENTS
COLLAGEN: Helps plump and firm while encouraging greater elasticity of the skin and increasing blood flow.
VITAMIN B3: Improves appearance of dullness and fine lines.
PEPTIDES: Builds strength in the skin, triggers the production of collagen and works to support effectiveness of other ingredients.
SILK: Possesses anti-UV properties while nourishing the skin.
CAFFEINE: Reduces inflammation, puffiness and soothes skin redness.
RESULTS
UNDER EYE BRIGHTNESS - 20.8% increase in skin brightness
SKIN HYDRATION - 22.3% increase in skin hydration
REDUCED WRINKLES - 21.1% reduction in wrinkles
REDUCED PUFFY EYES - 20.8% reduction in puffy eyes
HOW TO USE: Remove single use mask from 2 outer sheets. Apply for 15 minutes. Remove & massage serum into eye area
SINGLE USE PATCHES - 5 pairs included