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Sebastian Potion 9 Leave-In Conditioner & Styling Cream
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Potion 9 is a hybrid leave-in conditioner and styling cream built around 9 plant botanicals: Jojoba, Safflower, Sesame, Babassu, Olive, Evening Primrose, and Rice Bran Oils, along with Willow Bark and Green Tea Leaf Extracts. These active-oil botanicals work to restore hair's natural condition and moisture while a protective agent cocktail enhances manageable styling.
Hydrolyzed Wheat and Soy Proteins condition and help repair damaged areas, while PVP and Guar Hydroxypropyltrimonium Chloride provide flexible hold and manageability. The formula delivers moisture, flexible hold, and shine in a single wearable treatment, ideal for cocktailing with other stylers or wearing solo.
Suitable for all hair types and textures, Potion 9 can be applied to damp hair before blow-drying for a silky, touchable finish, or worked into dry hair to add texture, control, and reshape a style throughout the day.
What It Is
An iconic leave-in styling cream · herbal wearable treatment for all hair types.
Hair Concerns
- All Hair Types
- Leave-In
- Styling
- Conditioning
- Wearable Treatment
Key Benefits
- Iconic leave-in styling cream · Sebastian's cult classic
- Herbal-infused wearable treatment · conditions while styling
- Colour-safe · versatile daily-use formula
Highlighted Ingredients
What Else You Need to Know
Sebastian Potion 9 is the brand's most iconic leave-in styling product — a cult-classic herbal-infused wearable treatment that conditions, softens, and lightly styles all in one. Applied to damp or dry hair. Versatile daily-use format. Authorized Sebastian Professional retailer.
Fragrance
Sebastian Potion 9 signature — herbal + fresh · iconic styling cream scent.
How to Use
Apply to damp or dry hair. Distribute through lengths. Style as desired. Do not rinse.
FAQ
Can I use Potion 9 on dry hair?
Yes, apply to damp hair for a silky blow-dry finish, or to dry hair to add texture, control, and reshape your style.
What are the 9 botanicals in Potion 9?
Jojoba, Safflower, Sesame, Babassu, Olive, and Evening Primrose Oils, along with Rice Bran Oil, Willow Bark Extract, and Green Tea Leaf Extract.
Is Potion 9 a leave-in or a rinse-out product?
It's a leave-in hybrid conditioner and styling cream — do not rinse.
Authorized Sebastian retailer · Zennkai Canada since 1984 · Sebastian Professional · Wella Professional Family · Salon-Distributed · Award-Winning Styling · Color-Safe