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KMS All Smooth Shampoo 750ml
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What It Is
A gently cleansing shampoo formulated with Upcycled Olive to intensively nourish and restore hair from within — smoothing the overall hair structure, reducing frizz, and leaving hair silky, shiny, and manageable from root to tip.
Hair Concerns
- Frizz
- Shine & Gloss
- Dryness & Dehydration
- Fine Hair & Volume
Key Benefits
- Upcycled Olive (Hydrolyzed Olive Fruit) provides intense nourishment and restores hair from the inside out — repurposing leftover olive resources from food production for sustainable, effective conditioning with every wash.
- Guar Hydroxypropyltrimonium Chloride and Glycol Distearate smooth and soften the hair structure for a silky feel with shine, gently detangling as the formula rinses through.
- Panthenol (Pro-Vitamin B5) intensively nourishes and improves manageability, while the gentle cleansing base lifts buildup without drying or stripping hair from root to tip.
- First step in a complete frizz-fighting routine — reduces frizz and increases manageability when paired with the AllSmooth Conditioner and styling range. Formulated without SLS/SLES sulfates, mineral oils, silicones, colorants, or PEGs.
Highlighted Ingredients
What Else You Need to Know
Follow with the AllSmooth Conditioner or Intense Nourishing Treatment for the complete de-frizz system — KMS products are designed to be mixed and matched across the Start, Style, Finish routine. The Upcycled Olive technology reflects KMS's sustainability commitment, repurposing food-production leftovers into effective haircare. In Metro Vancouver's coastal humidity, this first-step smoothing shampoo helps prep hair for the frizz control needed through the day.
Fragrance
A sensual blend of vanilla, woods, and musk with a fresh sea breeze — lemon and marine top notes, tiare and peach heart, sandalwood and vanilla milk base.
How to Use
Lather onto wet hair, massage through scalp and lengths, then rinse thoroughly. Repeat if necessary for a deeper cleanse. Follow with AllSmooth Conditioner or the Intense Nourishing Treatment as the next step in your de-frizz routine.
Authorized KMS retailer · Zennkai Canada since 1984 · Authorized KMS retailer · Zennkai Canada since 1984 · Founded in 1976 · 40+ years of professional haircare innovation · Vegan & PETA approved