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Scalp Massager
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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A healthy scalp is the foundation of healthy hair — and regular massage is one of the simplest, most accessible ways to support it. The Zennkai Scalp Massager is a hand-held tool with flexible silicone prongs designed to deliver a consistent, even massage across the full scalp surface, promoting circulation to the follicle environment with every use. It works wet or dry — use it in the shower while shampooing to work product evenly through the hair and lift buildup from the scalp, or use dry as a relaxing daily scalp massage tool between washes.
*Comes in assorted colors - color may not be as pictured
What It Is
A hand-held scalp massager with flexible silicone prongs that promotes circulation to the scalp and enhances the shampoo experience. Use wet in the shower to work product through hair and lift buildup, or dry for a daily scalp massage. Suitable for all hair types. Comes in assorted colours.
Hair Concerns
- Scalp Health
Key Benefits
- Promotes circulation to the scalp when used regularly — massaging the scalp with consistent, even pressure supports blood flow to the follicle environment, which is particularly beneficial for those dealing with scalp tension, dryness, or buildup in Metro Vancouver's hard water environment.
- Works wet or dry for two distinct uses — in the shower, the prongs work product evenly through the hair from roots to ends, preventing shampoo from sitting on the scalp surface in concentrated patches; used dry, the same motion provides a relaxing daily massage.
- Compatible with any shampoo, scalp serum, or scalp oil — apply product to the scalp first, then use the massager to distribute it evenly and enhance penetration; particularly effective with scalp serums (Davines ENERGIZING Superactive, K18 FutureIQ™).
What Else You Need to Know
To use in the shower: apply shampoo or scalp treatment to wet hair, then use the massager in circular motions across the full scalp for 1–2 minutes before rinsing. To use dry: apply a few drops of scalp serum or oil to the scalp, then massage in circular motions from the hairline to the nape. Rinse the massager under warm water after each use and allow to air dry. Colour is assorted — we cannot guarantee a specific colour will be received.
How to Use
Apply shampoo or scalp treatment to wet or dry scalp. Place massager on scalp and move in circular motions across the full scalp surface. Use for 1–2 minutes, then rinse (wet use) or leave in (dry use). Rinse massager after use and air dry.
FAQ
Can I use this scalp massager with a scalp serum or treatment?
Yes — apply your scalp serum, oil, or treatment to the scalp first, then use the massager in circular motions to distribute the product evenly across the full scalp surface and enhance absorption.
Is this massager suitable for sensitive scalps?
Yes — the flexible silicone prongs provide gentle, consistent pressure without scratching or irritating the scalp. Use light pressure on reactive or sensitive scalp areas and avoid any broken or inflamed skin.
Can I choose the colour I receive?
No — the massager comes in assorted colours and we cannot guarantee a specific colour will be included in your order. The colour pictured may differ from what is received.
Authorized Zennkai Hair Accessories retailer · Zennkai Canada since 1984