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Kerastase Fusio Scrub Soothing Scrub Cleanser
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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This soothing scrub is the ideal cleansing treatment to remove product buildup and its gel texture is specifically designed for sensitive scalps to combat dryness, dandruff and flakiness. This gentle scrub replaces your traditional shampoo and cleanses the scalp and hair from pollution particles and sebum, up to 22% more than a traditional shampoo, leaving the scalp and fiber smoothed and primed for other treatments. By massaging the scrub into your scalp, micro-circulation is activated, promoting skin renewal and unclogging pores for optimal scalp health. The indulgent mix of jojoba and sweet orange peel smoothes, softens and hydrates the scalp without damaging the cuticles or causing irritation. Breathe in the refreshing citrus notes scent unleashed while massaging, let it awaken your senses and calm the skin. Easy to rinse, this scrub leaves the scalp free to breathe, leaving hair looking gorgeous, shinier, with 59,7% more volume, and with a lightweight feel.
Removes deeply sebum, pollution particles, product build-up and impurities Improves efficacy of treatments applied next Stimulates and soothes the skin through massage Instant scalp & hair gentle exfoliation Immediately lifts the roots and provides long lasting lightweight volume (+59 % after application)
What It Is
Fusio Scrub Apaisant — a relaxing gel weekly scalp scrub with Sweet Orange Peel that thoroughly cleanses while calming and hydrating sensitive or itchy scalps.
Hair Concerns
- Sensitive + itchy scalp
- Scalp flakiness
- Weekly soothing cleanse
- Shine + volume for fine to medium hair
Key Benefits
- 6x more shiny hair vs unwashed hair (Kérastase claim)
- 65% more hair volume 24 hours after application
- Instantly soothes itchy scalp + reduces scalp flakiness
Highlighted Ingredients
What Else You Need to Know
The soothing scrub in the Fusio Scrub range — calming alternative to the purifying Énergisant. Use weekly always followed by a length + ends treatment.
Fragrance
Sweet Orange Peel + signature Fusio Scrub scent.
How to Use
Apply to wet scalp. Massage in circular motions with light pressure to support micro-circulation and unclog pores. Rinse thoroughly. Follow with a length + ends treatment.
Authorized Kerastase retailer · Zennkai Canada since 1984 · #1 professional hair care brand worldwide · Premium French formulations · Salon-tested and approved