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L'Oreal Professionnel Metal Detox Anti-Metal Shampoo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Every wash exposes hair to metal particles — primarily copper — that accumulate in tap water and penetrate the hair fibre over time, triggering breakage, colour shift, and a dull, compromised appearance. This is especially pronounced in Metro Vancouver where hard water mineral content compounds the problem. L'Oréal Professionnel Metal Detox Anti-Metal Cleansing Cream Shampoo is the professional response: a patented Glicoamine technology that is small enough to enter the hair fibre and neutralize metal particles at the source, preventing the damage before it compounds. After 12 uses, instrumental testing confirms measurable metal removal from the hair fibre.
The rich, cream-to-foam formula is sulfate-free, color-safe, and suitable for all hair types — colour-treated, bleached, damaged, and natural. Hair is 72 hours nourished and 2x shinier* when used as part of the Metal Detox system.
What It Is
A patented anti-metal cream shampoo that neutralizes copper and metal particles inside the hair fibre to prevent breakage and colour shift. Glicoamine — a molecule small enough to enter the hair fibre — tracks and neutralizes metals at the source. Confirmed metal removal after 12 uses.* Sulfate-free. For all hair types including colour-treated, bleached, and damaged hair.
Hair Concerns
- Hard Water
- Breakage
- Color-Treated
- Damage & Repair
Key Benefits
- Patented Glicoamine technology neutralizes metal particles inside the hair fibre — copper and other metals from water penetrate the hair cortex with each wash, gradually weakening the internal protein structure and shifting colour tone.
- Prevents breakage and colour shift caused by metal accumulation — particularly relevant in Metro Vancouver's hard water environment where mineral and metal content in tap water is measurably higher than coastal rainfall, accelerating the rate at which metals build up inside hair.
- Sulfate-free cream formula is nourishing enough for every wash on all hair types — the rich cream texture transforms to a concentrated foam that cleanses thoroughly without stripping, delivering 72-hour nourishment when used as part of the full Metal Detox system.
Highlighted Ingredients
What Else You Need to Know
Metal Detox Shampoo works progressively — full metal removal is confirmed after 12 uses in instrumental testing, so consistent use is required for maximum benefit. For best results, follow with the Metal Detox Protecting Mask to complete the anti-metal protocol in one wash. The 300ml size is the recommended everyday option for consistent use — sufficient for approximately 25–30 washes on medium-length hair.
Fragrance
Citrus top notes with distinctive musky woods. Fresh, clean, and memorable.
How to Use
Apply evenly to wet hair. Lather until a rich foam forms. Rinse. Follow with Metal Detox Protecting Mask for the complete anti-metal protocol.
Authorized L'Oreal retailer · Zennkai Canada since 1984 · Authorized L'Oréal Professionnel retailer · Zennkai Canada since 1984 · Professional innovation since 1894 · L'Oréal Group