FREE SHIPPING ON ALL ORDERS OVER $50*
REF Stockholm Frizz Tamer N°130
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The finishing detail that most products skip: the baby hairs at the hairline, the flyaways that escape every style by midday, the single strand that won't lie down no matter what else you've applied. REF Stockholm Frizz Tamer N°130 was built specifically for that moment — a pocket-sized, wand-format serum that keeps flyaways, baby hairs, and even eyebrows smooth and in place with a few strokes, leaving a natural finish and shine without grease, residue, or the stiffness that heavier styling products leave on fine details. Your handbag hero.
Frizz Tamer N°130 is a lightweight water-based serum in a compact wand applicator — the format that makes it practical to carry and precise to use on specific strands rather than full lengths.
PVP (Polyvinylpyrrolidone) is the hold polymer — the lightest-weight hold resin in professional styling, with excellent film-forming properties and complete water solubility. When brushed onto baby hairs, flyaways, or eyebrows with the wand applicator, PVP forms a thin, flexible hold film around each hair that keeps it in the positioned direction without stiffness, crunch, or the lacquered look of heavier hold resins. It is also UV-stable and humidity-resistant at light applications — maintaining the smooth result through the environmental conditions that cause baby hairs and flyaways to revert. Alcohol Denat. is the fast-drying carrier — ensuring the serum sets quickly after application without leaving a wet or sticky feel.
Cocos Nucifera (Organic Coconut) Oil provides the formula's emollient conditioning — penetrating the hair shaft to add moisture and smoothness, particularly relevant for the finer, more fragile baby hairs at the hairline that are most prone to dryness and breakage. Shea Butter Ethyl Esters provide the lightweight shine enhancement — a processed shea ester that delivers the gloss and surface smoothing of shea without the heaviness, creating the natural, polished finish that distinguishes the Frizz Tamer result from a pure hold product. Glycerin and Propanediol provide humectant moisture balance.
Chenopodium Quinoa Seed Extract delivers the REF Stockholm care signature protein and amino acid reinforcement. Quaternium-95 provides anti-static conditioning, reducing the static charge that causes baby hairs to stand up or away from the scalp in the first place. Helianthus Annuus Seed Extract carries the REF Colour Preserve System. Pentaerythrityl Tetra-di-t-butyl Hydroxyhydrocinnamate provides antioxidant stabilisation. PEG-40 Hydrogenated Castor Oil acts as an emulsifier that keeps the oil-phase ingredients stable in the water-based formula.
The result is a finish that reads as natural rather than styled — smooth, polished, and in place.
100% vegan. Cruelty-free. Colour-safe.
Metro Vancouver note: Coastal humidity is the primary driver of baby hair and flyaway reactivation — once smooth hair enters damp Pacific Northwest air, fine strands at the hairline are particularly vulnerable to expanding and lifting. The PVP film's humidity resistance keeps them in place through the conditions that undo most finishing touches. Pocket-sized at 20 ml: keep one in your bag for midday touch-ups through Vancouver's rainy season.
Who It's For All hair types. Particularly effective for:
- Baby hairs and hairline frizzies — smooth with the wand brush in the direction you want them to stay
- Flyaways — apply to dry or damp hair anywhere on the head
- Finishing a sleek ponytail or bun — smooth the surface and perimeter hairs for a polished result
- Eyebrows — apply with the wand brush to keep brows in place (avoid contact with eyes)
How to Use Apply a small amount to dry or damp hair using the wand applicator. Brush baby hairs, flyaways, or specific strands in the direction you want them to stay. For eyebrows: brush through brows in the direction of hair growth to keep them in place. Avoid contact with eyes.
Touch up throughout the day as needed — the 20ml pocket format is made for on-the-go use.