Kerastase Genesis Anti-Fall Due to Breakage - Bundle Thin to Medium Hair
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
As mentioned in FASHION MAGAZINE! Experiencing Hair Loss Right Now? You're Not Alone - Here's How to Help Stop It. Check it out here
Stop hair loss in it's tracks. Whether it is from Covid, postpartum, hormones, or any other stressors in your life! Here are our Kerastase favorites that pair PERFECTLY to combat hair loss. Did you know that an unhealthy scalp can lead to hair loss? Check out our Scalp Bundles here
Bundle includes:
- Kerastase Genesis Hydra-Fortifiant Shampoo 250ml
- Kerastase Genesis Fondant Renforcateur Conditioner 200ml
- Kerastase Genesis Defense Thermique 150ml
- Kerastase Genesis Anti-Breakage Fortifying Serum 90ml
KEY BENEFITS
KERASTASE GENESIS HYDRA-FORTIFIANT SHAMPOO
- 80,9% reduces hair-fall due to breakage
- Hair is more resistant*
- Immediate hydration & softness
- Bodifies and plumps the hair fibre when combined with Fondant Renforcateur
KERASTASE GENESIS FONDANT RENFORCATEUR CONDITIONER
Anti Hair-fall Fortifying conditioner for weakened hair, prone to falling due to breakage. This creamy formula offers anti-breakage action with the most lightweight finish. It helps restore the fibre and reinforces its natural resistance to reduce the risk of hair-fall due to breakage.
- 97,7% reduced hair-fall due to breakage
- 97,7% less breakage
- 97,7% more resistant
- 97,7% stronger hair
- Bodifies and plumps the hair fibre when combined with Bain Hydra-Fortifiant
KERASTASE GENESIS DEFENSE THERMIQUE
Anti hair-fall fortifying blow-dry fluid for weakened hair, prone to falling due to breakage. This milky formula provides anti-breakage protection and optimal hydration without frizz or weighing down the hair.
- 99,3% Less breakage
- 99,3% More resistant
- 99,3% Stronger hair
- Protects from heat up to 220°C
- 99,3% Reduces hair loss due to breakage
- 88% more hydrated/nourished hair
- 24h protection against frizz even in high conditions of humidity
KERASTASE GENESIS ANTI-BREAKAGE FORTIFYING SERUM
Daily anti hair-fall fortifying serum for weakened hair, prone to falling due to breakage. Enriched with a potent combination of Aminexil, Edelweiss Native Cells and Ginger Root, the serum improves hair resistance to minimize hair-fall and maximize beautiful hair. It helps to re-anchor hair follicle more solidly into the scalp while building the optimal environment for future growth.
- Re-anchor the fiber to the root
- Helps control hair shedding
- Significant anti hair-fall efficacy after 6 weeks of use
- Significant soothing effect with decrease in total itchiness and discomfort after 3 weeks of use
- Helps preserve the scalp natural protective barrier
- Reinforces scalp
- Helps improve barrier function of scalp