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Davines Essential LOVE Smoothing Lightweight Milk
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Fine frizzy hair has a specific problem that coarse frizzy hair doesn't: most smoothing products strong enough to control frizz also flatten fine hair into limpness. The LOVE Smoothing Lightweight Milk is calibrated specifically for that tension — a milky, airy leave-in that controls frizz and adds shine on fine to medium hair without the weight that kills body and volume. The result is hair that looks smooth and polished, not flat and coated.
LOVE Smoothing Lightweight Milk is built around Regenerative Organic Certified™ Apple Pulp Extract (Pyrus Malus Fruit Extract) — sourced from Mr. Francesco Querzola's farm in Borgo Val di Taro, Parma, Italy. Apple pulp is naturally rich in polysaccharides and antioxidants. The polysaccharides form a flexible, moisture-locking film on the hair shaft that reduces the differential moisture exchange between the hair fibre and the surrounding atmosphere — the physical process that causes frizz to expand in humidity. The antioxidants protect the hair's structural proteins from the oxidative degradation that progressively weakens hair's ability to resist frizz over time.
What makes this formula distinct from the LOVE Smoothing Serum — which addresses the same frizz concern — is the weight calibration. Where the Serum is formulated for thick and coarse frizzy hair and delivers a denser protective deposit, the Lightweight Milk uses a deliberately minimal conditioning base that controls frizz without depositing the weight fine hair can't carry.
Polyglyceryl-10 Isostearate is an ultra-lightweight emulsifier that delivers the formula's silky milky texture without the residue or weight of heavier conditioning esters. Triheptanoin — a lightweight caprylic ester — provides the shine-enhancing and surface-smoothing action, filling micro-gaps in the cuticle surface to increase reflectivity. Coco-Caprylate/Caprate is a fast-absorbing, skin-feel emollient derived from coconut that disperses evenly through fine hair without loading the shaft. Dilinoleic Acid/Butanediol Copolymer provides a flexible film-forming anti-frizz barrier with excellent humidity resistance — the primary hold ingredient that keeps frizz controlled through Metro Vancouver's coastal climate. Behentrimonium Methosulfate provides gentle cationic conditioning and slip. Cellulose adds lightweight body and texture support. Glycerin provides humectant moisture retention. Castor Oil/IPDI Copolymer is a polyurethane-type film former that contributes to the long-lasting anti-frizz durability without heaviness.
Efficacy verified through independent instrumental testing when used with LOVE SMOOTHING Shampoo and Conditioner:
- Up to 3.9x smoother hair after one use — instrumental test measuring reduction in hair strand surface area vs. untreated hair
- Up to 72 hours of long-lasting anti-frizz effect — laboratory evaluation under high-humidity conditions vs. untreated hair
- Up to 2.5x shinier hair after one use — instrumental gloss measurement vs. untreated hair
- Heat protection up to 230°C (446°F) — from blow-drying and hot tool styling
96.7% naturally derived. 93.9% biodegradable. Vegan.
Metro Vancouver note: Coastal humidity is the primary frizz driver locally — the Apple Pulp polysaccharide film and Dilinoleic Acid/Butanediol Copolymer humidity-resistant layer address it directly. Applied root to ends before blow-drying, the Lightweight Milk is particularly effective for fine frizzy hair that needs smoothing through Metro Vancouver's damp climate without the volume sacrifice heavier products cause.*
Who It's For Fine to medium frizzy, wavy, or unruly hair. The milky texture and lightweight conditioning base make this the correct choice within the LOVE Smoothing leave-in range for anyone with fine or medium density hair where the LOVE Smoothing Serum (designed for thick and coarse) would over-condition and flatten. Colour-safe. Vegan.
For thick or coarse frizzy hair, see Davines LOVE Smoothing Serum →
Best results when used as part of the complete LOVE Smoothing system — LOVE Smoothing Shampoo → and LOVE Smoothing Conditioner →
Key Ingredients
- Pyrus Malus Fruit Extract (ROC™ Apple Pulp, Borgo Val di Taro, Parma, Italy) — Polysaccharides lock in moisture and create an anti-frizz film; antioxidants protect hair structure and preserve smoothness
- Dilinoleic Acid/Butanediol Copolymer — Flexible film-forming polymer with humidity resistance; primary anti-frizz durability ingredient
- Triheptanoin — Lightweight caprylic ester; fills cuticle micro-gaps for shine enhancement and surface smoothing without weight
- Polyglyceryl-10 Isostearate — Ultra-lightweight emulsifier; delivers the milky texture without residue or heaviness
- Coco-Caprylate/Caprate — Fast-absorbing coconut-derived emollient; disperses evenly through fine hair without loading the shaft
- Behentrimonium Methosulfate — Gentle biodegradable conditioning agent; provides slip and cuticle smoothing
- Glycerin — Humectant; draws and retains moisture at the hair surface
HOW TO USE: How to Use Apply 10–15 sprays evenly to towel-dried hair from roots to ends, dividing hair into sections. Do not rinse. Comb through and blow-dry as desired.