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Living Proof PhD Advanced Clean Dry Shampoo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Advanced Clean Dry Shampoo is formulated to actually clean hair rather than just mask oil, built around Oryza Sativa (Rice) Starch and Zea Mays (Corn) Starch, fast-absorbing powders that soak up oil, sweat, and odor at the roots. Cyclodextrin and Hydrated Silica help trap and lift away impurities for a genuinely refreshed feel.
A powder-removal system then eliminates the activated powders, avoiding the chalky buildup typical of many dry shampoos, while a finishing and conditioning ingredient blend, including Cetrimonium Chloride and Glycerin, balances sebum levels and leaves hair conditioned, soft, and shiny.
Designed to extend time between washes, this dry shampoo delivers a soft, freshly-washed look and feel, clean roots, a detoxified scalp, and conditioned ends, finished with a light fragrance.
What It Is
An advanced dry shampoo · deep-clean formula with odour control.
Hair Concerns
- Oily Roots
- Odour Control
- Between Washes
- Deep Clean
- No-Water Refresh
Key Benefits
- Advanced dry shampoo · deeper clean than standard PhD
- Absorbs oil + neutralizes odour
- Vegan · Cruelty-Free · No white residue
Highlighted Ingredients
What Else You Need to Know
Living Proof PhD Advanced Clean Dry Shampoo is the deeper-clean version of the iconic PhD Dry Shampoo — absorbs oil + neutralizes odour for post-workout, hot weather, or extended between-wash days. Authorized Living Proof retailer.
Fragrance
Living Proof PhD signature — clean fresh Time-Release fragrance · long-lasting freshness.
How to Use
Shake well. Hold 8-10 inches from roots. Spray in sections. Massage in. Brush through.
FAQ
Does Advanced Clean Dry Shampoo actually clean hair?
Yes, it's formulated to mimic the cleaning process of a rinse-out shampoo, absorbing oil, sweat, and odor and removing the activated powders, rather than just masking oil.
How is Advanced Clean different from the Original Dry Shampoo?
Advanced Clean is designed to extend time between washes with a soft, freshly-washed look and conditioned ends, while Original is best right before wash day or after sweating.
Will this dry shampoo leave a white residue?
No, it's designed with a powder-removal system that eliminates activated powders, avoiding chalky buildup or residue.
Authorized Living Proof retailer · Zennkai Canada since 1984 · Living Proof · Patented Healthy Hair Molecule · Award-Winning Science · Vegan · Cruelty-Free · Sulfate-Free · Clean at Sephora