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Nioxin System 1 Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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System 1 is formulated for natural, untreated hair with light thinning. The shampoo and conditioner are built around Wild Mint Oil, Peppermint Oil, and Niacinamide, ingredients selected to gently cleanse the scalp of excess sebum and impurities that can clog follicles while providing a refreshing, circulation-stimulating sensation.
The shampoo also contains Salicylic Acid to help support scalp exfoliation, while the conditioner follows with a lightweight formula built around Niacinamide, Biotin, and Camellia Sinensis Leaf Extract to nourish and hydrate without weighing hair down.
Both are clinically and dermatologically tested, with visible thickness and fullness results reported in as little as 30 days of consistent use, at least 3 times per week.
What It Is
A Nioxin System 1 duo — Cleanser + Scalp Therapy Conditioner for daily density-building routine.
Hair Concerns
- Hair Thinning
- Fine + Flat Hair
- Volume
Key Benefits
- System 1 Duo — Cleanser + Scalp Therapy Conditioner
- Steps 1 + 2 of Nioxin's signature 3-Part System
- Best per-item value for daily natural-hair density routine
Highlighted Ingredients
What Else You Need to Know
For natural, untreated hair with light thinning. Use as full 3-Part System for visibly thicker, fuller-looking hair.
Fragrance
Nioxin signature
How to Use
Use as daily wash + condition system. Add System 1 Treatment for full 3-Part regimen.
FAQ
Who is Nioxin System 1 for?
System 1 is designed for natural, untreated hair with light thinning.
How is System 1 different from System 2?
System 1 targets light thinning on natural hair, while System 2 is formulated for natural hair with more progressed thinning.
How often should I use System 1?
Use the complete shampoo, conditioner, and treatment system at least 3 times per week for visible results in 30 days.
Authorized Nioxin retailer · Zennkai Canada since 1984 · American-founded 1987 by Eva Graham · Wella Company brand · Most awarded for thinning hair · Backed by Institute of Trichologists