FREE SHIPPING ON ALL ORDERS OVER $50*
Living Proof The Hydrate + Hold Set
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
Couldn't load pickup availability
From the shower to the finish — a complete wash-and-style trio for beautiful, clean hair days. This limited-edition set brings together the Perfect hair Day Shampoo and Conditioner, formulated to deliver hydration and shine to dull, dry hair, plus the Style|Lab Flex Hairspray, a finishing spray that sets, shapes and finishes styles with a touchable, non-crunchy hold.
- Perfect hair Day (PhD) Shampoo 236ml — cleanses with hydration and shine for dull, dry hair
- Perfect hair Day (PhD) Conditioner 236ml — conditions and softens dull, dry hair
- Style|Lab Flex Hairspray 246ml — sets, shapes and finishes with medium hold and a touchable feel
What It Is
A limited-edition holiday trio covering a full wash-and-style routine. Includes PHD Shampoo 236ml and PHD Conditioner 236ml for dull, dry hair, plus Style|Lab Flex Hairspray 246ml for a flexible, touchable medium-hold finish.
Hair Concerns
- Dryness
- Dullness
- Lack of Hold
Key Benefits
- PHD Shampoo and Conditioner deliver visible hydration and shine to dull, dry hair with each wash
- Patented OFPMA molecule repels dirt and humidity to keep styles looking fresh longer
- Flex Hairspray sets and shapes styles with a medium hold that stays touchable and non-crunchy
- A complete wash-day-to-finish routine in one ready-to-gift set
Highlighted Ingredients
What Else You Need to Know
A ready-to-gift holiday set. Includes the PHD wash routine plus a finishing hairspray. Best for dull, dry hair seeking hydration, shine and flexible hold.
Fragrance
Fresh, clean scent.
How to Use
Shampoo: Apply to wet hair, lather and rinse. Conditioner: Apply from mid-lengths to ends, leave for 1–2 minutes, then rinse. Flex Hairspray: Hold 8–10 inches from dry or styled hair and spray to set, shape or finish.
FAQ
What hold level is the Flex Hairspray?
Flex Hairspray delivers a medium hold that keeps styles in place while remaining touchable and brushable — no crunch, no stiffness.
Is PhD good for color-treated hair?
Yes — the Perfect hair Day Shampoo and Conditioner are formulated to be gentle on color-treated hair while delivering hydration and shine.
Is this a limited-edition set?
Yes — this is a limited-edition holiday gift set. All three products are available individually year-round.
Authorized Living Proof retailer · Zennkai Canada since 1984 · Living Proof — science-driven haircare founded by MIT scientists. Every formula is built on patented technology, created to deliver results you can see and feel.