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Alcôve Lift Holiday Set
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Volume and lift — without the weight. The Alcôve Lift Holiday Set brings together four volumizing products for fine, flat, or thin hair that needs body, texture, and long-lasting lift. Includes Volumizing Shampoo, Volumizing Conditioner, Styling Cream, and Multitasking Mist in a signature pink Alcôve cosmetic bag.
- Volumizing Shampoo (300ml) — sulfate-free, lightweight cleanse that adds body at the roots
- Volumizing Conditioner (300ml) — conditions without weighing hair down for all-day lift
- Styling Cream (60ml) — a lightweight cream that adds texture and hold to fine hair
- Multitasking Mist (60ml) — a leave-in spray for repair, protection, and hydration in one step
What It Is
A 4-piece limited-edition holiday kit for fine, flat, or thin hair. Includes Volumizing Shampoo (300ml), Volumizing Conditioner (300ml), Styling Cream (60ml), and Multitasking Mist (60ml) in a signature pink Alcôve cosmetic bag. Sulfate-free, paraben-free, vegan. Made in Canada.
Hair Concerns
- Volume & Lift
- Fine or Thin Hair
- Frizz
- Color-Treated
Key Benefits
- Volumizing Shampoo lifts and adds body at the roots with lightweight, sulfate-free cleansers and panthenol — color-safe and designed to build volume without stripping
- Volumizing Conditioner conditions and detangles without heaviness so fine hair holds lift and movement throughout the day
- Styling Cream adds texture and flexible hold to fine hair — use on damp hair for definition and body that lasts through the blowdry
- Multitasking Mist protects and hydrates in one leave-in step — spray on damp hair before blowdrying to support the appearance of fullness and shine
Highlighted Ingredients
What Else You Need to Know
A ready-to-gift holiday kit. Comes in a reusable pink Alcôve cosmetic bag. Products are sulfate-free, paraben-free, vegan, and color-safe. Made in Canada. Contains fragrance (parfum) — check full ingredient list if you have fragrance sensitivities.
Fragrance
Parfum / Fragrance. Contains linalool and benzyl salicylate.
How to Use
Shampoo: Apply to wet hair, massage into scalp 1–2 min, rinse. Conditioner: Apply mid-lengths to ends, leave 1–3 min, rinse. Styling Cream: Apply to damp hair and blowdry for volume and hold. Multitasking Mist: Spray onto damp hair before styling. Do not rinse.
FAQ
What's included in the Alcôve Lift Holiday Kit?
The kit includes Volumizing Shampoo (300ml), Volumizing Conditioner (300ml), Styling Cream (60ml), and Multitasking Mist (60ml), packaged in a reusable pink Alcôve cosmetic bag.
Is this kit good for fine hair?
Yes — the Alcôve Lift line is specifically formulated for fine, thin, and flat hair that needs body and lift without heaviness or build-up.
Is the Lift Kit color-safe?
Yes — all products in the Lift line are sulfate-free and color-safe.
Authorized Alcôve retailer · Zennkai Canada since 1984 · Alcôve — Canadian-made professional haircare. Paraben-free, sulfate-free, vegan. Formulated with plant oils and fruit extracts.