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Alcôve Daily Holiday Set
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Everyday haircare — upgraded. The Alcôve Daily Holiday Set brings together four daily-use products for normal to combination hair that needs consistent protection and hydration without heavy build-up. Includes Daily Shampoo, Daily Conditioner, Styling Jelly, and Multitasking Mist in a signature blue Alcôve cosmetic bag. All formulated with Alcôve's protective plant oil and fruit extract blend.
- Daily Shampoo (300ml) — a gentle, sulfate-free cleanse for everyday use
- Daily Conditioner (300ml) — lightweight conditioning for daily manageability and softness
- Styling Jelly (60ml) — defines texture and adds hold and shine without crunch
- Multitasking Mist (60ml) — a leave-in spray for repair, protection, and hydration in one step
What It Is
A 4-piece limited-edition holiday kit for daily haircare. Includes Daily Shampoo (300ml), Daily Conditioner (300ml), Styling Jelly (60ml), and Multitasking Mist (60ml) in a signature blue Alcôve cosmetic bag. Sulfate-free, paraben-free, vegan. Made in Canada.
Hair Concerns
- Manageability
- Frizz
- Dullness
- Color-Treated
Key Benefits
- Daily Shampoo gently cleanses with sulfate-free surfactants and protective plant oil actives — designed for frequent use without stripping natural moisture
- Daily Conditioner delivers lightweight conditioning for everyday softness and manageability without build-up or heaviness
- Styling Jelly defines texture and adds flexible hold and shine — works on damp hair for a polished finish without stiffness
- Multitasking Mist is a leave-in spray for multi-benefit protection and hydration — use before heat styling or as a daily refresh
Highlighted Ingredients
What Else You Need to Know
A ready-to-gift holiday kit. Comes in a reusable blue Alcôve cosmetic bag. Products are sulfate-free, paraben-free, and vegan. Made in Canada. Contains fragrance (parfum) — check full ingredient list if you have fragrance sensitivities.
Fragrance
Parfum / Fragrance. Contains linalool and benzyl salicylate.
How to Use
Shampoo: Apply to wet hair, massage into scalp 1–2 min, rinse. Conditioner: Apply to damp hair mid-lengths to ends, leave 1–3 min, rinse. Styling Jelly: Work through damp hair and style as usual. Multitasking Mist: Spray onto damp or dry hair. Do not rinse.
FAQ
What's included in the Alcôve Daily Holiday Kit?
The kit includes Daily Shampoo (300ml), Daily Conditioner (300ml), Styling Jelly (60ml), and Multitasking Mist (60ml), packaged in a reusable blue Alcôve cosmetic bag.
Is the Daily Kit suitable for all hair types?
Yes — the Daily line is formulated for normal to combination hair and works across fine, medium, and thick hair of all textures.
Can I use the Daily Shampoo every day?
Yes — it is specifically formulated for frequent, everyday use with a gentle, sulfate-free formula that cleanses without stripping.
Authorized Alcôve retailer · Zennkai Canada since 1984 · Alcôve — Canadian-made professional haircare. Paraben-free, sulfate-free, vegan. Formulated with plant oils and fruit extracts.