FREE SHIPPING ON ALL ORDERS OVER $50*
L'Oreal Professionnel Serioxyl Advanced Spring Set
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Unlock visibly denser, more voluminous hair with the L’Oréal Professionnel Scalp Advanced Spring Kit, specifically crafted for thinning and sparse hair. This professional duo combines a densifying shampoo and a high-performance hair density serum to purify the scalp, reinforce hair fibers, and support hair density from roots to ends.*
What’s Included
- Serioxyl Advanced Densifying Shampoo 500ml
- Serioxyl Advanced Denser Density Activator Serum 90ml
KEY BENEFITS
Scalp-Purifying Densifying Shampoo: Purifies and clarifies the scalp to remove buildup that can affect healthy hair growth. Lightweight gel texture gently cleanses without weighing hair down. Hair feels thicker and more voluminous immediately, with +22 % increased volume after the first wash. Silicone-free formula enriched with magnesium salt to add texture and bounce to fine or thinning hair. Suitable for both men and women.
Denser Hair Density Activator Serum: Targets the appearance of thinning hair with a potent blend of 5 % Stemoxydine and Resveratrol, known for supporting scalp renewal and hair cycles at the follicle level. Encourages improved hair density and follicle renewal in as little as 6 weeks with regular use. Lightweight yet powerful formula that won’t weigh hair down, with a fresh, uplifting scent.
HOW TO USE: Shampoo: Apply the Serioxyl Advanced Densifying Shampoo to wet hair, massage into a light lather, and rinse thoroughly. Serum: On towel-dried hair (ideally at night), part hair into sections and spray the density serum evenly across the scalp. Gently massage with fingertips and do not rinse for best results. Repeat daily.