Kerastase Hydration and Shine Routine for Long Hair
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
Looking for luminous, hydrated, and silky-smooth hair? This powerhouse trio from Kérastase delivers next-level shine, strength, and hydration. Whether you need to restore moisture, repair damage, or amplify gloss, this collection has you covered. Formulated with lactic acid, amino acids, hyaluronic acid, and centella asiatica, these salon-quality treatments smooth, nourish, and protect for a radiant, weightless finish.
KEY BENEFITS
- 4-Day Glossy Shine – Light-reflecting technology enhances brilliance.
- Frizz-Free, Silky Strands – Smooths the cuticle and locks in hydration.
- Ultra-Lightweight Hydration – Softens without weighing hair down.
- Deep Repair & Strength – Strengthens and protects against breakage.
- Signature Luxe Fragrance – A sophisticated scent you’ll love.
Included in Bundle:
- Kerastase Gloss Absolu Bain Hydra-Glaze Shampoo 250ml: A shine-boosting, sulphate-free cleanser that removes dulling residue, enhances colour vibrancy, and smooths strands for a glass-like finish.
- Kerastase Chronologiste Masque Intense Régénérant 200ml: A deeply nourishing repair mask that replenishes moisture, strengthens weakened fibres, and restores elasticity for silky, healthy hair.
- Kerastase Gloss Absolu Glaze Drops Oil 45ml: A high-shine finishing oil that seals in hydration, tames frizz, and enhances light reflection for a sleek, polished look.