MoroccanOil Smoothing Lotion
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
For effortless styling that leaves hair soft and smooth, try this all-in-one blow-dry hair lotion. Infused with expertly blended technologies from best-selling Moroccanoil® products, including nourishing argan oil, argan butter, Vitamin E and essential fatty acids, Moroccanoil Smoothing Lotion leaves hair touchably soft and manageable. The lightweight formula provides medium hold and definition, while taming frizz and resisting humidity for luxuriously smooth hair.
HOW TO USE:
Apply a small amount of Moroccanoil® Smoothing Lotion to damp hair. Blow-dry as desired. Use as a leave-in, next-day refresher. TIP: For a smooth look with big volume, cocktail 1–2 pumps of Moroccanoil Treatment with 1–2 pumps of Moroccanoil Smoothing Lotion and a golf ball-sized amount of Moroccanoil Volumizing Mousse.
INGREDIENTS:
Key Ingredients : Argan Oil: Extremely rich in tocopherols (Vitamin E), essential fatty acids and antioxidants, this natural oil helps to nourish.
Argan Butter: A natural emollient and conditioning agent blended from argan oil. Valued for its high content in natural tocopherols (Vitamin E), phenols, carotenes and essential fatty acids, it leaves hair soft, nourished and shiny.
Polyquaternium-70: A patented conditioning agent with exceptional humidity-defying properties (for frizz control) and detangling benefits. Designed specially to help maintain hair’s natural luster, for smooth, healthy-looking and manageable hair with brilliant shine.
Tilia Tomentosa Bud Extract: A hair conditioning agent derived from the buds of the Silver Linden Tree. It forms a protective film as it moisturizes and reduces static.
All Ingredients: AQUA/WATER/EAU, CYCLOMETHICONE, DIMETHICONE, CETEARYL ALCOHOL, GLYCERIN, PARFUM/FRAGRANCE, BEHENTRIMONIUM CHLORIDE, POLYQUATERNIUM-70, POLYQUATERNIUM 11, STEARETH-2, ARGANIA SPINOSA (ARGAN) KERNEL OIL, TILIA TOMENTOSA BUD EXTRACT, DIPROPYLENE GLYCOL, OLETH-10, CAPRYLYL GLYCOL, ISOPROPYL ALCOHOL, HYDROGENATED VEGETABLE OIL, GLYCERYL STEARATE, CHLORPHENESIN, CITRIC ACID, SODIUM BENZOATE, POTASSIUM SORBATE, PHENOXYETHANOL, CI 26100 (RED 17), CI 47000 (YELLOW 11), EUGENOL, ALPHA-ISOMETHYL IONONE, LINALOOL, HYDROXYISOHEXYL 3-CYCLOHEXENE CARBOXALDEHYDE, BUTYLPHENYL METHYLPROPIONAL. MOSL01