Ethica Anti-Aging Conditioner
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
Ethica Energizing Daily Conditioner nourishes the scalp while leaving the hair hydrated, protected and detangled without adding weight. Balances PH and moisture levels. Maximizes potential hair length and count.
BASE BENEFITS:
Anti Frizz
UV Protection
Multiple skin conditioning agents
Hydrates + strengthens from the inside of the hair shaft
Reduces Hygal Fatigue (the swelling an shrinking of hair as it gets wet and dries that can weaken the hair fibers over time)
Great wet combability – enhanced glide and slip
Smoothens + protects the cuticle and hair shaft
Increases sheen + refractory shine
Corrects texture of hair shaft that has been physically or chemically damaged
Improves elasticity
Increases moisture retention
Increased flexibility
Reduces breakage
Volumizes the hair shaft
Humidity protection
Heat protection
Color protection
Provides style memory
Does not weigh hair down – no build up
Softens and soothes dry irritated scalp
Leaves scalp soft, pliable and nourished
Protects hair and scalp against cold + dry weather
HOW TO USE:
After washing your hair, apply conditioner and massage thoroughly into the scalp, ensuring coverage of the hair strands root tip as well – leave on for two to four minutes. Rinse.
* If you leave the conditioner on for less than 1 minute you will receive mostly cosmetic benefits (like a regular conditioner) and limited therapeutic results.
* If you desire to stack products, massage only into the scalp and use your favorite conditioner roots to ends as an alternative.
INGREDIENTS:
Shea Butter
Avocado Oil
Jojoba seed oil
Soybean Oil
Panthenol
Tocopherol
Arginine
Salsphere Caffeine
Hydrolyzed Soy Protein