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L'ANZA Healing Strength Conditioner
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The same Healing Strength Manuka Honey Conditioner formula — in the size that's right for trialling the system or a single-person routine. Rich conditioning with Manuka Leaf Extract, Keratin Amino Acids, Ceramide NP, Dimethiconol Cysteine, and Lactobacillus Ferment that restores elasticity, strength, and softness to damaged hair. Rinses clean. Works immediately. Deeper result with a 3–5 minute leave-on time.
Healing Strength Manuka Honey Conditioner delivers L'ANZA's Keratin Healing System and CP Anti-Aging Complex at the conditioning step — continuing the disulfide bond reinforcement and protein matrix replenishment that begins in the White Tea Shampoo.Dimethiconol Cysteine reinforces sulphur bridges in the keratin chain via silicone-delivered Cysteine deposit. Keratin Amino Acids replenish the protein matrix directly. Leptospermum Scoparium Manuka Leaf Extract and Honey deliver antioxidant protection and hygroscopic moisture retention. Lactobacillus Ferment supports scalp microbiome balance. Ceramide NP directly replenishes the cuticle lipid layer. CP Anti-Aging Complex (Sodium, Magnesium, Zinc, Manganese PCA) and Sodium Hyaluronate maintain moisture balance.
Dimethiconol Cysteine continues the disulfide bond reinforcement that begins in the shampoo. As a silicone-cysteine conjugate, it deposits at the hair surface via the Dimethiconol carrier while the Cysteine component reinforces the sulphur bridges in the keratin chain — the bonds weakened by every chemical service and heat styling session. Used consistently at both the shampoo and conditioning step, the cumulative Dimethiconol Cysteine deposit builds progressively stronger keratin reinforcement than either product achieves alone. Keratin Amino Acids continue the direct protein matrix replenishment.
Leptospermum Scoparium (Manuka) Leaf Extract is the formula's hero botanical — the leaf extract of the New Zealand Manuka plant, the same species whose nectar creates Manuka honey. Manuka Leaf Extract is exceptionally rich in flavonoids, tannins, and bioactive phenolic compounds including methylglyoxal precursors that give Manuka its characteristic antibacterial and antimicrobial potency. In a hair conditioner context, the leaf extract's dense polyphenol and antioxidant profile neutralises the free radicals that drive oxidative damage to the hair's protein structure, while the antibacterial and anti-fungal properties contribute to a healthier scalp environment that supports stronger hair growth. Honey (separately listed in the INCI) delivers the raw botanical humectant and nourishing properties directly — hygroscopic sugars that draw moisture into the hair shaft and hold it there, contributing softness and elasticity.
Lactobacillus Ferment is the formula's probiotic active — a fermented culture of Lactobacillus bacteria that delivers beneficial metabolites, organic acids, and fermentation by-products to the scalp skin surface. Probiotic ferments support the scalp's natural microbiome balance, soothe scalp irritation, and reinforce the scalp's barrier function, creating a healthier root environment that complements the strengthening work the formula does on the hair shaft itself.
Ceramide NP is the formula's lipid barrier active — a natural ceramide (N-type, phytosphingosine backbone) that is identical in structure to the ceramides found in the hair's own cuticle lipid bilayer. The cuticle lipid layer is systematically depleted by bleaching, colouring, and heat styling — its degradation is what causes the hair to become porous, dull, and frizz-prone over time. Ceramide NP directly replenishes this layer, restoring the cuticle's ability to retain moisture and resist environmental damage.
Trimethylsiloxyamodimethicone and Cyclopentasiloxane work together as the formula's silicone delivery system — Cyclopentasiloxane is the volatile carrier that distributes the active complex evenly through the hair during conditioning and then evaporates cleanly at rinse-out; Trimethylsiloxyamodimethicone provides targeted surface repair at damaged cuticle points. Dimethicone PEG-8 Meadowfoamate provides the lightweight, non-greasy silicone conditioning and the emollient contribution of Meadowfoam Seed Oil.
Stearyl Alcohol and Cetyl Alcohol form the rich emollient conditioning base. Glycerin provides humectant moisture balance. Cetrimonium Chloride and Steartrimonium Chloride are the dual cationic conditioning agents providing slip, detangling, and cuticle-smoothing. Hydroxyethylcellulose contributes to the formula's creamy texture and light film-forming properties.
The CP Anti-Aging Complex — Sodium PCA, Magnesium PCA, Zinc PCA, Manganese PCA — continues the quad-mineral NMF moisture maintenance from the shampoo step. Sodium Hyaluronate provides moisture binding at the hair surface. Sodium Benzotriazolyl Butylphenol Sulfonate and Tributyl Citrate provide UV protection and film plasticisation.
Standard use: apply and rinse immediately. For deeper treatment: leave on for 3–5 minutes before rinsing.
Metro Vancouver note: Hard water mineral deposits on the cuticle surface physically block cationic conditioning agents from depositing fully — the Dimethiconol Cysteine and Ceramide NP in this conditioner will underperform on hair with active mineral buildup. A chelation step before your wash routine significantly improves uptake. See our Hard Water Hair Damage hub for the protocol.
Who It's For All hair types — particularly damaged, brittle, or chemically processed hair. Use after L'ANZA Healing Strength White Tea Shampoo. The 300 ml is the right size for trialling the Healing Strength system or for a standard single-person routine. Leave on 3–5 minutes for a deeper conditioning treatment.
Also available in 950ml → — 37% lower cost per ml. Pair with L'ANZA Healing Strength White Tea Shampoo → for the complete Healing Strength system.
Key Ingredients
- Dimethiconol Cysteine — Silicone-cysteine conjugate; reinforces keratin disulfide bonds cumulatively when used with the Healing Strength Shampoo
- Keratin Amino Acids — Protein building blocks; replenish the structural matrix at the conditioning step
- Leptospermum Scoparium (Manuka) Leaf Extract — Antioxidant and antibacterial botanical; neutralises free radicals driving protein degradation
- Honey — Hygroscopic humectant; draws and retains moisture for lasting softness
- Lactobacillus Ferment — Probiotic active; scalp microbiome balance and barrier support
- Ceramide NP — Natural ceramide; replenishes the cuticle lipid layer depleted by chemical services
- CP Anti-Aging Complex (Sodium, Magnesium, Zinc, Manganese PCA) — Quad-mineral NMF moisture system
How to Use After shampooing, apply generously to wet hair. Rinse thoroughly. For a deeper treatment, leave on for 3–5 minutes before rinsing.