Kevin Murphy Un.Tangled Leave-in Conditioner
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
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No need to tearfully tear those tangles away – allow UN.TANGLED to do all the hard work for you. Our leave-in conditioner is formulated with a complex blend of nourishing Australian Fruit Extracts that help detangle, strengthen and restore hair to sleek perfection. Added heat protection also helps guard against styling damage.
- Infused with a unique blend of Australian Fruit Extracts
- Gently detangles the hair
- Helps restore, strengthen retain moisture in the hair
- Provides heat protection against styling damage
- Suitable for all hair types
- Sulphate, paraben and cruelty-free
HOW TO USE:
SHAKE. SPRAY.UNTANGLE. Spray onto wet hair, gently comb through and leave.
INGREDIENTS:
A carefully selected blend of 6 highly beneficial Australian Fruit Extracts (Desert Lime, Australian Round Lime, Illawara Plum, Australian Finger Lime, Burdekin Plum and Kakadu Plum) were chosen for their resilience to harsh climate conditions and their hydrophilic properties.
Packed with an abundance of antioxidant and vitamin goodness, Bamboo Extract is also a rich source of mineral nourishment, and a key ingredient to help protect the integrity of hair health.
A native of Australia, Tasmanian Pepper (Tasmanian Lancelot Leaf Extract) helps provide soothing and protective properties to the scalp.
Aniseed Myrtle, another Australian native, helps boost shine, strength and also increases the feel of hair’s elasticity.
Full of antioxidant Vitamins A, C and E, and know for its beneficial anti-ageing benefits, Australia’s Wild Rosella Flower helps fight oxidation, and aids in hair repair – both inside and out.
Lactic Acid helps to relax and smooth surface hair.