FREE SHIPPING ON ALL ORDERS OVER $50*
Kevin Murphy Hydrate-Me Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The Kevin Murphy Hydrate-Me Litre Duo is the professional-size wash and rinse for dry, coarse, or dehydrated hair — formulated with Kakadu plum (the world's highest natural source of Vitamin C) and Australian native botanicals that deliver the intense moisture that dry hair actually needs, from a brand that treats hair care like skin care, in the 1-litre professional size at Zennkai's lowest Canadian price.
What's Included
• Kevin Murphy Hydrate-Me Wash — 1 litre (1000ml)
• Kevin Murphy Hydrate-Me Rinse — 1 litre (1000ml)
Why Buy the Litre Size
• 20% savings vs buying two regular-size bottles of Kevin Murphy's most-loved hydrating system
• Kevin Murphy is formulated with high-quality botanical concentrates — the litre delivers the same luxury formula at significantly better value per wash
• Not available at Sephora — Kevin Murphy is a salon-exclusive brand. Zennkai is one of the few authorized Canadian online sources for litre sizes
• Ocean-waste packaging — Kevin Murphy bottles are made from recycled ocean plastic, and buying a litre reduces packaging waste further
• Lasts approximately 3–5 months for medium-length hair — exceptional value for a luxury professional brand
About Kevin Murphy Hydrate-Me
Kevin Murphy Hydrate-Me is the brand's dedicated intense hydration system — built on the same skincare-for-hair philosophy that defines every Kevin Murphy formula. Kakadu plum, native to Australia and containing up to 100 times more Vitamin C than oranges, is the hero ingredient — its antioxidant power nourishes the hair fibre, improves elasticity, and supports moisture retention. The wash and rinse are formulated without silicones or heavy waxes that create short-term softness but long-term buildup, delivering genuine moisture that improves with consistent use. The brand is cruelty-free, colour-safe across the entire range, and packaged in ocean-waste plastic.
Key Ingredient
Kakadu plum extract — Australia's native superfruit, containing the world's highest natural concentration of Vitamin C. Rich in antioxidants and phytonutrients that nourish the hair fibre, improve elasticity, and support lasting moisture retention. Sustainably sourced as part of Kevin Murphy's commitment to ethical ingredient sourcing.
Best For
• Dry, coarse, or dehydrated hair that lacks softness after washing
• Colour-treated dry hair — the entire Kevin Murphy range is colour-safe
• Anyone prioritising sustainable, cruelty-free professional hair care
• Thick or heavily processed hair needing genuine moisture, not silicone coating
• Clients who want luxury professional results with a clean ingredient philosophy
Available at Zennkai — Canada's lowest professional price on Kevin Murphy Hydrate-Me. Authorized Kevin Murphy retailer. 100% authenticated professional stock. Free shipping on orders over $50. Ships anywhere in Canada. Shop the full Kevin Murphy collection at zennkai.com/collections/kevin-murphy.