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Kerastase Blond Absolu Heat Protecting Serum
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Blond Absolu Cicaplasme is a lavender-hued leave-in serum built around Hyaluronic Acid and Edelweiss Flower Extract, formulated to strengthen, hydrate, and protect lightened, highlighted, or grey hair. Hyaluronic Acid fills and strengthens fiber damage from within, resurfacing the cuticle for more uniform porosity, while Edelweiss Flower Extract contributes antioxidant protection to soften and calm sensitized fibers.
The formula instantly treats damaged areas of the fiber and seals split ends, smoothing the hair for a uniform touch and long-lasting frizz control. UV filters help protect against daily oxidation and pollution deposits that can degrade color over time, and the serum provides heat protection up to 230°C (450°F).
Suitable for all shades of blonde, lightened, or highlighted hair, this serum can be used as a pre-styling primer on damp hair, a finishing touch on dry hair, or as an overnight treatment for sensitized fibers.
What It Is
Cicaplasme Thermique — a heat-protecting leave-in cream for blonde hair. Provides thermal protection during styling while continuing the Blond Absolu hydration + protection system.
Hair Concerns
- Heat protection for blonde hair
- Pre-styling leave-in cream
- Anti-breakage during blow-dry
- Blond Absolu system through styling
Key Benefits
- Heat protection during blow-drying and hot tool styling
- Continues the Blond Absolu Hyaluronic + Edelweiss system into styling
- Cream texture suitable for medium to thick blonde hair
Highlighted Ingredients
What Else You Need to Know
The pre-styling heat protectant in the Blond Absolu routine. For finer hair, see Blonde Guard spray. For overnight recovery, see Sérum Cicanuit.
Fragrance
California Splash.
How to Use
Apply to towel-dried hair. Distribute through mid-lengths and ends. Do not rinse. Proceed with blow-drying or styling.
FAQ
How do I use Blond Absolu Heat Protecting Serum?
Apply 2-4 pumps to damp hair through the lengths and ends, comb through, and proceed to blow-dry or air-dry. It can also be applied to dry hair as a finishing touch or used overnight as a night treatment.
How much heat protection does this serum provide?
It's formulated to protect hair from heat up to 230°C (450°F).
Is this serum safe for all blonde hair colors?
Yes, it's designed for all shades of blonde, lightened, or highlighted hair, from cool-toned to honey blonde.
Authorized Kerastase retailer · Zennkai Canada since 1984 · #1 professional hair care brand worldwide · Premium French formulations · Salon-tested and approved