FREE SHIPPING ON ALL ORDERS OVER $50*
Kerastase Elixir Ultime Original Hair Oil
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
Couldn't load pickup availability
Elixir Ultime's renovated formula is built around Wild Camellia Oil, Marula Oil, and Argan Oil. Wild Camellia Oil is rich in antioxidants, helping to nourish hair deeply while smoothing frizz and adding shine. Marula Oil provides intense hydration and helps maintain the hair's moisture balance without heaviness.
Argan Oil helps restore strength to the hair fiber and protects against external aggressors, while Cyclopentasiloxane and Dimethiconol allow the oil blend to spread evenly and absorb quickly without leaving a greasy residue. The formula is designed to protect hair from heat up to 450°F.
Suitable for all hair types, straight through coily, the oil now comes in refillable packaging. It can be used as a pre-shampoo treatment, a post-blow-dry finishing step, or worked into dry hair to control frizz and add shine throughout the day.
What It Is
L'Huile Originale — the best-selling Elixir Ultime versatile multi-use hair oil. Works as pre-cleanse, pre-blow-dry (230°C heat protection), finishing oil, or touch-up.
Hair Concerns
- Multi-use hair oil routine
- Heat protection up to 230°C
- Light-reflecting shine + softness
- Versatile pre + post styling
Key Benefits
- Versatile multi-use: pre-cleanse, pre-blow-dry (230°C heat protection), finishing, touch-up
- 5 precious oils system for light-reflecting shine and visible softness
- Now refillable for eco-conscious users
Highlighted Ingredients
What Else You Need to Know
The iconic Elixir Ultime multi-use oil. Apply on damp hair before blow-drying for heat protection, or on dry styled hair for shine finish.
Fragrance
Pierre de Lune — mandarin + heliotrope, oriental + solar.
How to Use
Pump 1-2 drops into palms. Rub together to warm. Apply on damp hair before blow-drying for heat protection, or on dry styled hair for finishing shine.
FAQ
What changed in the renovated Elixir Ultime formula?
The updated formula is built around Wild Camellia Oil, Marula Oil, and Argan Oil, with added heat protection up to 450°F and new refillable packaging.
How do I use Elixir Ultime Hair Oil?
Apply 1-2 pumps to dry or towel-dried hair through the lengths and ends, or use as a pre-shampoo treatment on brushed hair before rinsing out prior to shampooing.
Does this oil protect against heat styling?
Yes, the renovated formula is designed to protect hair from heat up to 450°F.
Authorized Kerastase retailer · Zennkai Canada since 1984 · #1 professional hair care brand worldwide · Premium French formulations · Salon-tested and approved