K18 AstroLift Reperative Volume Spray
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
A lightweight, buildable volume spray, powered by K18PEPTIDE™ to reverse bounce-depleting damage that can impact all hair types—especially fine, fragile, aging + breakage-prone hair. Hair fiber thickening, non-sticky blend helps hair look and feel fuller, delivering flexible volume for up to 2 days*—with or without heat styling on dry or towel-dried hair.
This lightweight, buildable reparative volume spray helps target the root cause of volume loss for hair that looks + feels fuller, delivering 2.5x more all-over volume* that lasts for up to 2 days*.
KEY BENEFITS
- Up to 2 day style memory - movable, touchable volume + bounce lasts for up to 2 days*
- Reverses damage - powered by the K18PEPTIDE™ to help reverse the damage that can impact all hair types—especially fine, fragile + aging hair
- All-over natural volume - hair fiber volumizing blend helps hair look + feel fuller from roots to ends
- Humidity resistant - volume withstands humidity, for hair that never falls flat
- Not heat or tension activated - formulated to work no matter how you style your hair, helping minimize heat + mechanical damage during styling
- Buildable - lightweight and nonsticky spray can be applied to towel-dried or dry hair, and can be used in between washes to boost bounce
- Hair fiber volumizing blend increases hair diameter up to 25% + creates space between strands for a fuller look + feel
HOW TO USE: Can be applied to dry or towel-dried hair. Shake well. Hold the bottle 4-6 inches from roots + hair. Spray generously throughout. Blow dry for added volume