K18 Airwash Dry Shampoo
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
A non-aerosol dry shampoo mist that lasts up to 3 days* using patented odorBIND™ biotechnology to deliver a high-performance clean without excess buildup, white cast, or heavy fragrances.
This is the reinvention of dry shampoo, the future of clean, powered by biotech. This non-aerosol dry shampoo is clinically proven to eliminate odor and reduce oil for up to 3 days. Newly patented odorBIND™ smart-release biotechnology uses inspiration from nature to detect and clinically eliminate odors while translucent microbeads absorb excess oil, without leaving behind a visible starchy buildup or white cast. Scalp friendly formula helps balance sebum and supports scalp health overtime.
This formula may feel slightly damp when applied but will not revert your style. AirWash™ is highly concentrated so less is more. Apply just 1-3 sprays per section and build as needed.
KEY BENEFITS
- Newly patented smart-release odorBIND™ biotechnology uniquely recognizes, traps, and eliminates odor-causing molecules
- Absorbs oil without starchy buildup or white cast, for hair that feels day-one clean
- Scalp-friendly formula supports scalp-sebum balance to promote scalp health between washes
Translucent Microbeads: Effectively absorb oil without feeling gritty, and without white cast.
odorBIND™ biotechnology: Patented K18 technology recognizes, traps, and eliminates odor.
Biotech-Derived Mediterranean Microalgae: Helps balance scalp and controls excess oil production over time.
HOW TO USE: Shake well. Non-aerosol format may feel slightly damp but will not disturb your style. Hold the bottle four to six inches away from scalp for even distribution. Section hair and apply just one to three sprays per section. Massage in and brush or style as usual.
Clinical Results: Results observed in a consumer test of 30 subjects after 4 weeks when asked how many days longer they could go between washes when compared to their usual dry shampoo:
- Go 3 days longer between washes
Results observed in a scientific test of 30 subjects after 1 use of AirWash™ Dry Shampoo, after 72 hours:
- Clinically shown to reduce oil and eliminate odor
- Keeps working for up to three days
Results observed in a consumer test of 30 subjects after 3 weeks of using Airwash™ Dry Shampoo:
- 100% agree hair and scalp look and feel healthy