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REF Stockholm AHA Scalp Detox Treatment
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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The scalp is skin. And like all skin, it accumulates dead cells, sebum, product residue, and environmental buildup that no shampoo alone can fully address. REF Stockholm AHA Scalp Detox Treatment is a professional-grade scalp exfoliation treatment built around six clinically developed actives — AHAs for gentle chemical exfoliation, Procapil® for hair strengthening and anti-hair-loss support, Scalposine for microbiome balance, Zanthalene for soothing itchiness, Frescolat for immediate cooling comfort, and a prebiotic ferment complex for long-term scalp health. With an innovative applicator featuring an integrated scalp brush to stimulate circulation and enhance absorption. The result: a clean, hydrated, rebalanced scalp — the foundation that every hair routine should be built on but rarely is.
AHA Scalp Detox Treatment works through two simultaneous systems: chemical exfoliation to remove what shouldn't be there, and active treatment to support what should be.
AHA 50 is REF Stockholm's proprietary blend of alpha hydroxy acids — the exfoliation system. AHAs work at the scalp's skin surface by loosening the bonds between dead keratinocytes (skin cells), allowing them to shed naturally and more completely than physical scrubbing can achieve. The blend includes Glycolic Acid (the smallest AHA molecule, with the deepest penetration and strongest exfoliation), Lactic Acid (gentler, with humectant moisture-binding alongside the exfoliation), Malic Acid (Omega-3-rich, anti-inflammatory), Tartaric Acid, and Citric Acid — each contributing at different molecular weights for a graduated exfoliation effect. Supporting this, botanical AHA sources: Citrus Limon (Lemon) Fruit Extract, Pyrus Malus (Apple) Fruit Extract, Saccharum Officinarum (Sugar Cane) Extract, Vaccinium Myrtillus (Myrtle) Leaf Extract, and Vitis Vinifera (Grape) Leaf Extract — all natural alpha hydroxy acid sources that reinforce the chemical exfoliation with antioxidant and anti-inflammatory botanical properties.
Scalposine (Sarcosine) is the formula's microbiome-balancing active — an amino acid derivative that improves scalp comfort, reduces the Malassezia yeast overgrowth associated with dandruff, and supports the scalp's natural bacterial balance. Lactobacillus Ferment and Saccharomyces Ferment Lysate Filtrate are probiotic-derived ferment actives that directly support the scalp microbiome — reinforcing the beneficial bacterial environment that keeps the scalp's skin barrier healthy and resilient against the imbalances that drive chronic dandruff, irritation, and sebum dysregulation.
Zanthalene — Zanthoxylum Bungeanum (Sichuan Pepper) Fruit Extract — provides the formula's soothing and anti-itch active. Sichuan pepper husk contains hydroxy-alpha-sanshool, a compound with nerve-calming properties that specifically reduce the chronic scalp itchiness associated with dry scalp, seborrhoeic dermatitis, and post-buildup irritation. It acts at a different level from anti-fungal ingredients — calming the sensory nerve response to irritation rather than eliminating the irritant — and works synergistically with Scalposine's microbiome-balancing approach.
Procapil® is the formula's hair strengthening complex — a patented combination of Biotinoyl Tripeptide-1 (a biotin-linked peptide that reinforces the hair's protein structure and anchoring at the follicle), Apigenin (a flavonoid from Chamomile that stimulates follicle circulation and supports the hair growth cycle), and Oleanolic Acid (an anti-5-alpha reductase compound that helps reduce the conversion of testosterone to DHT, supporting the hair follicle's longevity). Together, Procapil® addresses the multiple factors in hair thinning — structural weakness, reduced circulation, and hormonal follicle miniaturisation — at the scalp level where the outcome is determined.
Frescolat — Menthyl Lactate — provides the immediate cooling sensation that is the formula's most distinctive sensory experience. Menthyl Lactate activates the TRPM8 cold-receptor on the scalp's skin nerve endings, creating a refreshing, cooling comfort that signals the treatment is working while simultaneously providing soothing vasodilatory support to the scalp's circulation.
Bisabolol (chamomile-derived) provides anti-inflammatory, anti-irritant support. Menthol reinforces the cooling sensation. Hydroxyethylcellulose provides the formula's texture and helps the AHAs distribute evenly across the scalp surface. Polyquaternium-11 provides anti-static conditioning. Oleyl Alcohol provides emollient support. Glycerin provides humectant moisture balance. Maltodextrin provides the formula's film-forming and carrier properties. Opuntia Ficus-Indica (Prickly Pear) Fruit Extract provides additional antioxidant scalp protection.
The integrated scalp brush applicator is an integral part of the treatment delivery — the nozzle-mounted brush allows direct, even distribution of the formula across the scalp surface while simultaneously stimulating blood circulation, which amplifies ingredient absorption and follicle activation.
100% vegan. Cruelty-free.
Metro Vancouver note: Coastal humidity creates the warm, damp scalp environment where sebum dysregulation, Malassezia overgrowth, and product buildup compound most rapidly. A scalp treatment that addresses all three — chemical exfoliation (AHA 50), microbiome balance (Scalposine, Lactobacillus ferment), and soothing (Zanthalene) — is the most complete scalp reset available for Metro Vancouver's climate. See our Scalp Health hub for the full diagnostic if your scalp concern extends beyond buildup alone.
Six Active Systems
| Active | Ingredient | Function |
|---|---|---|
| AHA 50 | Glycolic, Lactic, Malic, Tartaric, Citric acids + botanical AHA sources | Gentle chemical exfoliation; removes buildup, dead skin cells, and dandruff |
| Scalposine | Sarcosine | Microbiome balance; improves scalp comfort; reduces dandruff |
| Zanthalene | Zanthoxylum Bungeanum (Sichuan Pepper) Fruit Extract | Soothes scalp itchiness; calms nerve response to irritation |
| Frescolat | Menthyl Lactate | Refreshing cooling sensation; vasodilatory comfort |
| Procapil® | Biotinoyl Tripeptide-1, Apigenin, Oleanolic Acid | Strengthens hair; supports reduced hair loss at the follicle level |
| Prebiotic Ferment Complex | Lactobacillus Ferment, Saccharomyces Ferment Lysate | Supports scalp microbiome and long-term skin barrier health |
Who It's For All scalp types experiencing buildup, dandruff, itchiness, oiliness, dryness, or hair thinning. Suitable for both in-salon and at-home use with long-term benefits from regular protocol. Can be used on any hair type. Not recommended for broken or severely irritated scalp skin — consult a dermatologist first if active scalp conditions are present.
How to Use
After shampoo (recommended for heavy product buildup): Apply to freshly washed, towel-dried hair. Twist the nozzle and massage the treatment into the scalp using the integrated brush. Leave on for 3–5 minutes. Rinse thoroughly. Follow with a hair mask and conditioner.
Before shampoo (alternative — dry scalp): Apply directly to dry scalp before washing. Massage with the integrated brush. Leave on for 3–5 minutes. Rinse thoroughly. Shampoo, then finish with mask and conditioner.