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Paul Mitchell Freeze and Shine Hairspray
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Maximum hold and a high-shine finish in a single product — and unlike most firm-hold finishing sprays, without an aerosol can. Freeze and Shine Super Spray is a non-aerosol pump format that delivers powerful hold and memory through firm-holding polymers and a botanical shine complex, leaving styles locked in place with a luminous, healthy-looking finish rather than the flat, over-set result that strong-hold aerosols often produce. A product with decades of loyal professional use for a reason: it holds, it shines, and it looks like hair.
Freeze and Shine Super Spray is built on a dual hold polymer system that delivers both firm hold and shine simultaneously — an unusual combination at this hold level.
VA/Crotonates/Vinyl Neodecanoate Copolymer is the primary firm hold resin — a professional-grade vinyl copolymer that sets with a hard, crystalline finish that locks style memory into the hair. This is the "freeze" component: once set, the polymer holds the style's shape with the kind of firm, durable hold that resists wind, humidity, and movement without requiring repeated application. Acrylates/Hydroxyesters Acrylates Copolymer provides the complementary flexible hold layer — modulating the vinyl copolymer's hardness to prevent brittleness and cracking under movement, keeping the hold strong while allowing the style to flex naturally rather than snap.
The Activated Botanical Shine Blend — Algae Extract, Aloe Barbadensis Leaf Extract, Anthemis Nobilis (Chamomile) Extract, Simmondsia Chinensis (Jojoba) Extract, and Rosmarinus Officinalis (Rosemary) Extract — is delivered via Bisamino PEG/PPG-41/3 Aminoethyl PG-Propyl Dimethicone/PEG-12 Dimethicone, a silicone-botanical complex that deposits the five actives directly on the hair shaft surface as the spray dries. This is the "shine" component:
- Algae Extract provides the primary brilliance and reflection-amplifying properties
- Aloe Barbadensis provides gentle humectant hydration that keeps the hair from feeling brittle under a firm hold layer
- Chamomile Extract brightens and adds warmth to the shine response
- Jojoba Extract provides lightweight lipid conditioning at the cuticle surface, filling micro-gaps for a smooth, reflective finish
- Rosemary Extract provides antioxidant protection and circulation-supporting scalp properties
Panthenol (provitamin B5) penetrates the cortex and binds moisture structurally, providing the long-lasting moisture and shine contribution that prevents firm-hold products from leaving hair feeling dried out. Benzophenone-3 provides UV protection, shielding colour-treated hair from the photo-oxidative fade that dulls colour between appointments.
The non-aerosol pump format is a practical differentiator: it delivers more precise, targeted application than an aerosol — particularly useful for updos, specific sections, or touchups where controlling where the product lands matters. No propellant means the hold resin arrives at full concentration without being diluted by gas, which is part of why the hold level is so firm for a pump-format spray.
Fragrance: a refreshing cucumber melon scent with soft floral notes.
Paraben-free. Gluten-free. Colour-safe. Vegan.
Metro Vancouver note: The dual polymer hold system's resistance to humidity is particularly relevant for Metro Vancouver's coastal climate — VA/Crotonates hold resins maintain their set in damp conditions more reliably than softer PVP-based hold polymers that absorb atmospheric moisture and progressively lose hold through a damp day.
Who It's For Medium to coarse hair requiring firm hold and a high-shine finish. Particularly effective for updos, sleek styles, defined waves, and any finished look that needs to hold through a full day in challenging conditions. Works on colour-treated, bleached, and chemically processed hair. Colour-safe. The non-aerosol pump format makes it travel-friendly and easy to pack.
Key Ingredients
- VA/Crotonates/Vinyl Neodecanoate Copolymer — Primary firm hold resin; sets style memory with a hard, durable finish that resists humidity and movement
- Acrylates/Hydroxyesters Acrylates Copolymer — Flexible hold modulator; prevents the vinyl hold layer from becoming brittle under movement
- Activated Botanical Shine Blend (Algae, Aloe Vera, Chamomile, Jojoba, Rosemary) — Five-botanical complex deposited via silicone-botanical carrier; delivers brilliance, gentle hydration, cuticle conditioning, and antioxidant protection simultaneously
- Panthenol (Provitamin B5) — Penetrates the cortex and binds moisture structurally; provides lasting moisture and shine within the hold
- Benzophenone-3 — UV inhibitor; protects colour-treated hair from photo-oxidative fade
How to Use Spray onto finished, dry style. Hold bottle 6–8 inches from hair. For targeted application, point nozzle directly at the area to be held and spray in short bursts. For a sleeker finish, lightly brush through after spraying.