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L'Oreal Professionnel Vitamino Color Spectrum Glass Shine Serum
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What It Is
A patented leave-in serum and the finishing step of the Spectrum system — the product actually responsible for the glass-shine finish the range is named for. Unusually for a shine serum, the result is cumulative and durable: it survives up to 10 washes. It also carries the range's environmental defences — UV, heat protection to 230°C, and anti-humidity up to 80% ambient humidity.
Hair Concerns
- Color-Treated
- Frizz
Key Benefits
- Instant glass shine, lasting up to 10 washes. UV protection against colour damage. Anti-frizz for up to 72 hours. Anti-humidity — holds up to 80% humidity in the air. Heat protection up to 230°C / 450°F. Anti-fading. Hair is instantly more hydrated, smoother, and softer.
- Locks in day-one colour vibrancy for up to 100 days.
Highlighted Ingredients
What Else You Need to Know
An 80% ambient humidity rating is the specification that earns this product a place in a Metro Vancouver bathroom — most shine serums surrender well below that, which is why a glossy blowout goes fuzzy on the walk to the car. This one holds. Every purchase earns Beauty with Benefits points, redeemable in-store and online. Authorized L'Oréal Professionnel retailer.
How to Use
After conditioning or masking, apply to damp or dry hair from mid-lengths to ends. Do not rinse. Blow-dry or air dry.
Authorized L'Oreal retailer · Zennkai Canada since 1984 · L'ORÉAL PROFESSIONNEL · Salon Professional · Backed by L'Oréal Advanced Research · Patented Glicoamine & Peptide Bonder Technologies · Colour Safe