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Relaxus Beauty Urban Turban Hair Towel
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Relaxus Beauty Twist & Dry Quick Drying Hair Towel. Extraordinary hair deserves more than an ordinary towel. Dries hair faster than ordinary towels. Perfect for travel, small and lightweight.
Water-wicking - Dries hair faster than ordinary towels Lifestyle-friendly - Saves you time and saves your hair Smart design - Turban-style and button closure keeps hair securely in place Friction-free - Ultra soft microfibre minimizes frizz and breakage Perfect for travel - Conveniently small and lightweight Machine-wash, hang to dry Assorted Colors (color will vary)
What It Is
A quick-drying microfibre hair towel that treats your hair better than an ordinary towel. It's water-wicking, so it dries hair faster than terry cloth, and small and lightweight enough to be travel-friendly. Extraordinary hair deserves more than an ordinary towel — this is the gentle, frizz-reducing everyday alternative for wrapping wet hair.
Hair Concerns
- Frizz
Key Benefits
- Water-wicking microfibre dries hair faster than ordinary towels. Gentler on the cuticle than terry cloth. Reduces frizz. Small, lightweight and travel-friendly. Everyday wash-day essential.
What Else You Need to Know
The upgrade from a terry towel is one of the cheapest ways to cut frizz — microfibre wicks water without roughing up the cuticle, and the light weight makes it easy to travel with. A wash-day staple, especially for wavy and curly hair. Authorized Relaxus retailer. Earn Beauty with Benefits points on every purchase, redeemable in-store and online.
How to Use
After washing, gently squeeze excess water, then wrap hair in the towel turban-style. Leave while you continue your routine. Avoid rough rubbing — blot and squeeze to keep frizz down.
Authorized Relaxus retailer · Zennkai Canada since 1984 · Relaxus Beauty is a wellness and beauty accessories house offering tools, self-care devices and spa essentials. Authorized Relaxus retailer.