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L'Oreal Professionnel Serioxyl Advanced Spring Set
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What It Is
The complete Serioxyl protocol in one set: the Densifying Shampoo (500ml), which purifies the roots of build-up, and the Denser Hair Density Activator Serum (90ml) with 5% Stemoxydine, which works on the follicle itself. The shampoo clears the ground and the serum does the work — and the serum is the reason the set exists. Limited seasonal set.
Hair Concerns
- Hair Loss & Thinning
- Clarifying & Detox
Key Benefits
- Includes the Serioxyl Advanced Densifying Shampoo 500ml and Denser Hair Density Activator Serum 90ml. Shampoo purifies and clarifies the scalp; +22% volume after the first wash. Serum carries 5% Stemoxydine and resveratrol; denser hair from 6 weeks.
- Silicone-free shampoo with magnesium salt for texture and bounce. Supports hair density from roots to ends.
Highlighted Ingredients
What Else You Need to Know
Thinning hair is a conversation worth having with a professional before it becomes an urgent one — density loss has causes, and the right product depends on which cause applies. Our teams across six Metro Vancouver locations can talk it through with you. Limited seasonal availability. Every purchase earns Beauty with Benefits points, redeemable in-store and online. Authorized L'Oréal Professionnel retailer.
How to Use
Shampoo: apply to wet scalp, lather gently with fingertips, rinse. Serum: at night, on towel-dried hair, part into four sections and spray six times in each. Massage in with fingertips. Leave on.
Authorized L'Oreal retailer · Zennkai Canada since 1984 · L'ORÉAL PROFESSIONNEL · Salon Professional · Backed by L'Oréal Advanced Research · Patented Glicoamine & Peptide Bonder Technologies · Colour Safe