Kerastase Nourishing and Hydrating Iconic Duo Bundle
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
A nourishing day, night and next day hair care routine.
Bundle includes:
- Kerastase Elixir Ultime Original Hair Oil 75ml
- Kerastase Nutritive 8H Magic Overnight Serum 90ml
KEY BENEFITS
KERASTASE ELIXIR ULTIME ORIGINAL HAIR OIL
Versatile anti frizz oil offering heat protection for hair while acting as a hair mist perfume. Our Anti frizz oil contains four luxurious oils: Maize oil, Argan oil, Camellia oil, and Pracaxi oil to control frizz, split ends hair, leaving you with shiny, smooth and healthy hair. With just a few drops of this multipurpose oil, hair is transformed, gaining silky, weightless shine while a long-lasting fragrance.
- Leaves a long lasting fragrant halo for up to 24H
- Reduces split to breakage ends
- Provides 96H durable anti-frizz protection
- Instantly & intensely smooths hair
- Protects from heat up to 230°
- Facilitates hair manageability
- Provides 48h of intense shine
KERASTASE NUTRITIVE 8H MAGIC OVERNIGHT SERUM
This overnight leave-in serum gives a nourishing boost to all dry hair types. During the night, hair is prone to reverse the daytime loss by absorbing all of nutrients of you hair care. Infused with Iris Root extract and a blend of 5 vitamins including vitamin E, the serum deeply penetrates the fiber over 8 hours for 100% absorption to restore hair's balanced nutrition levels. Its lightweight creamy texture suits all hair types: on fine hair it helps detangling and provides a better manageability on normal to coarse hair. Applied at night, hair progressively absorbs the nutrients of the nourishing serum to reverse daytime depletion. This milky-gel like cream melts into the hair to be quickly absorbed. The next morning, hair looks nourished and is visibly softer, easier to style, with a lightweight satin finish.
- 8H of overnight nourishment, in combination with Bain Satin 2 + Masquintense.
- Provides easier detangling, avoiding pillow friction.
- Hair fiber is softer to the touch.
- Evolving fragrance to promote relaxed sleep and energy in the morning.
- Increases manageability on normal to coarse hair.
- Hydrates without weighting down on fine hair .
- Provides definition to curly hair .