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AG Firewall Argan Shine & Flat Iron Spray
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Firewall is a heat-protectant spray built around Argan Oil, Dimethicone, and Phenyl Trimethicone, designed to create a smooth protective barrier between hair and a flat iron. Argan Oil nourishes while allowing the iron to slip seamlessly through hair, adding shine and helping prevent breakage during heat styling.
Dimethicone and Caprylyl Methicone form a lightweight, non-greasy layer that smooths the cuticle and controls flyaways, while Isododecane and C13-15 Alkane help the formula distribute evenly without weighing hair down. Firewall is formulated to protect hair from heat up to 425°F (218°C).
Suitable for all hair types, Firewall is designed to be misted onto dry, sectioned hair 6-8 inches away before flat ironing, or applied lightly as a finishing spray on dry hair for added shine.
What It Is
An argan-infused heat protection spray with shine for flat irons and hot tools.
Hair Concerns
- Heat Protection
- Shine
- Frizz Control
Key Benefits
- Argan-infused heat protection spray for flat irons + curling irons
- Smooths + adds shine while shielding from thermal damage
- Ideal for high-heat tools and daily heat styling
Highlighted Ingredients
What Else You Need to Know
Spray on damp or dry hair before using flat iron or curling iron.
Fragrance
AG signature scent
How to Use
Spray on damp or dry hair before heat styling.
FAQ
How much heat protection does Firewall provide?
It's formulated to protect hair from heat up to 425°F (218°C).
How do I use Firewall before flat ironing?
Spray 6-8 inches from dry, sectioned hair prior to using a flat iron, keeping the iron moving to prevent heat damage.
Can I use Firewall as a finishing spray?
Yes, it can be lightly misted onto dry hair as a finishing spray for added shine.
Authorized AG retailer · Zennkai Canada since 1984 · North Vancouver-founded 1989 · Canada's largest independent pro hair brand · Vegan + sulfate + paraben-free salon formulas