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Goldwell Dualsenses Rich Repair 6 Effects Serum
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Dry, damaged hair that lacks shine, breaks at the ends, and frizzes as soon as humidity hits needs a targeted leave-in, not just a heavier conditioner. Goldwell Dualsenses Rich Repair 6 Effects Serum is a rich leave-in serum that delivers six benefits in one step: shine, smoothness, bounce, frizz control, healthy-looking ends, and less breakage. Its lipid-rich formula replenishes the lipids lost through heat styling, colour services and everyday exposure, both inside and on the surface of the hair. The microPROtec Complex distributes care quickly and evenly, so every section of hair gets the same benefit regardless of thickness or porosity. Pashmina Silk Protein (Hydrolyzed Silk) and Hydrolyzed Keratin complete the formula, helping hair hold moisture, improving elasticity, and strengthening hair weakened by damage.
What It Is
A leave-in serum for dry to damaged hair that delivers 6 benefits in one step: shine, smoothness, bounce, frizz control, healthier-looking ends, and less breakage. Its lipid-rich formula nourishes hair inside and out; the microPROtec Complex distributes care evenly; Pashmina Silk Protein and Hydrolyzed Keratin help strengthen and moisturize. Apply to towel-dried or dry ends. Do not rinse.
Hair Concerns
- Damage & Repair
- Breakage
- Frizz
- Color-Treated
- Dryness
Key Benefits
- Lipid-rich formula replenishes lipids inside and on the surface of the hair — heat styling, colour services and everyday exposure wear down the hair's natural lipid layer, leaving it dry, dull and prone to breakage.
- microPROtec Complex distributes care quickly and evenly — especially helpful on long, thick or uneven-porosity hair, so every section gets the same benefit in one step.
- Pashmina Silk Protein (Hydrolyzed Silk) + Hydrolyzed Keratin work together — silk protein helps hair hold moisture while keratin helps strengthen weakened hair for more bounce and resilience.
Highlighted Ingredients
What Else You Need to Know
Apply 1–2 pumps to towel-dried or dry hair, working only through mid-lengths and ends — avoid the roots to prevent weighdown, particularly on fine hair. For very dry or thick hair, use 2 pumps and distribute section by section before blowdrying. Suitable for daily use on all hair types. For best results, use as part of the Rich Repair routine with Rich Repair Shampoo and Conditioner.
Fragrance
Warm oriental: tonka bean and sandalwood with gardenia and jasmine, finishing with exotic fruits.
How to Use
Dispense 1–2 pumps into palms. Apply to towel-dried or dry hair, working through mid-lengths and ends. Distribute evenly with hands or a comb. Do not rinse. Style as desired.
FAQ
What are the 6 effects this serum delivers?
The six repair benefits are: shine, smoothness, bounce, frizz control, healthy-looking ends, and reduced breakage — all from a single leave-in application to towel-dried or dry hair.
Can I use this serum every day?
Yes — it is formulated for daily use on dry to damaged hair. Apply 1–2 pumps to mid-lengths and ends on towel-dried or dry hair and do not rinse. Avoid the root area to prevent buildup, particularly on fine hair.
Is this serum suitable for color-treated hair?
Yes — the microPROtec Complex includes FadeStop technology designed to protect colour vibrancy, and the leave-in formula contains no sulfates or stripping agents that accelerate fade. It is specifically recommended for colour-treated hair that is also dry or damaged.
Authorized Goldwell retailer · Zennkai Canada since 1984 · Darmstadt, Germany since 1948 · KAO Salon Division pro brand · PETA-certified vegan Dualsenses + StyleSign + Marine Bamboo Tech