Living Proof PhD Perfect Hair Day Night Cap Overnight Perfector
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
An easy-to-use solution that provides up to one week of more shiny, vibrant, manageable hair overnight, with benefits that last through five shampoos.
Night Cap is beauty sleep redefined. It was engineered to intuitively target your hair’s needs for enhanced shine, vibrancy, and manageability delivered overnight, with results that last all week. It boosts shine for days with weightless radiance refractors that outperform silicones and oils. It delivers lasting color vibrancy by combining the patented healthy hair molecule (OFPMA) with long-lasting cuticle sealing technology to help smooth and seal down the cuticle and reduce pigment loss. And it improves hair’s manageability with amino acids that condition and protect strands, safeguarding against daily styling and environmental assaults.
This power-packed formula was engineered to intuitively target and transform the daily weathering of hair. An amino acid blend mimics amino acids found naturally in hair and penetrates into the cortex to keep hair smooth, soft, and supple. Time-release conditioners and antioxidants ensure hair is properly hydrated while remaining strong and protected from environmental assaults. OFPMA combines with biomimetic lipids designed to mimic the lipids found naturally in the F-layer—keeping hair looking, feeling, and behaving its very best.
HOW TO USE: Use before bed and apply to damp or dry hair. Start with two to three pumps and spread product between hands. Evenly distribute from root to tip, focusing on ends. Comb through and leave on overnight. Style or wash out in the morning. Use as often as needed.