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Paul Mitchell Clarify Shampoo Two
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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Shampoo Two is a clarifying formula built around Panthenol, wheat-derived conditioners, and Hedychium Coronarium (White Ginger) Extract, designed to deep clean hair and remove dulling buildup. It's especially suited to oily hair, using Sodium Laureth Sulfate for a thorough, deep-cleansing lather.
Aloe, Jojoba, and Algae Extract are included as part of Paul Mitchell's Activated Botanical Moisture and Shine Blends to help maintain manageability despite the shampoo's deep-cleansing action. The color-safe formula is designed to leave hair squeaky-clean, shiny, and full of body without stripping color vibrancy.
Finished with a sharp, crisp, energizing lemon scent, Shampoo Two is best used periodically before deep conditioning, since removing buildup helps hair masks and treatments penetrate more effectively.
What It Is
A clarifying weekly deep cleanse with wheat-derived conditioners + Panthenol — color-safe lemon-scented reset.
Hair Concerns
- Scalp Buildup
- Clarifying
- Daily Use
Key Benefits
- Shampoo Two — clarifying weekly deep cleanse, removes buildup
- Wheat-derived conditioners + Panthenol boost body during clarify
- Color-safe lemon-scented reset from Paul Mitchell's original 1980 trio
Highlighted Ingredients
What Else You Need to Know
A clarifying weekly deep cleanse with wheat-derived conditioners + Panthenol — color-safe lemon-scented reset.
Fragrance
Sharp crisp lemon
How to Use
Use 1-2x weekly. Apply to wet hair. Lather. Rinse. Follow with conditioner.
FAQ
Who is Shampoo Two best for?
It's ideal for all hair types, especially oily hair, or anyone wanting to remove dulling buildup.
Is Shampoo Two safe for color-treated hair?
Yes, it's a color-safe formula despite its deep-cleansing action.
When should I use Shampoo Two?
Use it before deep conditioning treatments, since removing buildup helps masks and treatments penetrate hair more effectively.
Authorized Paul Mitchell retailer · Zennkai Canada since 1984 · American-founded 1980 by Paul Mitchell + DeJoria · First pro hair brand against animal testing · Cruelty-free · Hawaiian awapuhi farm