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Davines Essential MELU Anti-Breakage Shampoo 1L for Damaged Hair
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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MELU Shampoo is an elasticizing, anti-breakage shampoo for long or damaged hair, built around Lentil Seed Extract sourced from the farm of Mr. Francesco Di Gesu in Villalba, Italy, as part of Slow Food Presidia. This extract is rich in Serine and Glutamic Acid, two reparative amino acids that help protect and rebuild fragile hair.
Gentle, sulfate-free surfactants — Sodium Cocoyl Isethionate and Sodium Lauroyl Methyl Isethionate — create a soft, creamy foam that cleanses without stripping, while Panthenol adds moisture and an Amodimethicone/Silsesquioxane Copolymer smooths the cuticle for added shine and silkiness.
Vegan and formulated without sulfates or parabens, MELU Shampoo is suitable for everyday use on long, fragile, or damaged hair, designed to be followed by MELU Conditioner for complete anti-breakage care.
What It Is
The 1 litre professional size of the MELU anti-breakage shampoo — same formula as the 250ml, designed for households on the full MELU routine or stylists building backbar.
Hair Concerns
- Long hair maintenance
- Damage, split ends, and breakage
- Best per-ml value on MELU Shampoo
- Backbar + salon-tier supply
Key Benefits
- Same anti-breakage Villalba Lentil formula as the 250ml in professional size
- Best per-ml value on the MELU Shampoo across the Zennkai catalog
- Significant savings vs repeated 250ml purchases for households on the full MELU routine
Highlighted Ingredients
What Else You Need to Know
The professional 1L is the same formula as the 250ml at significantly better per-ml value. Pairs ideally with MELU Conditioner 1L as the MELU Litre Duo for additional savings.
Fragrance
Same signature MELU family scent — warm honey-citrus with vanilla.
How to Use
Apply to wet hair and gently massage, focusing on scalp, then through lengths and ends. Rinse out thoroughly. Follow with MELU Conditioner.
FAQ
Who is MELU Shampoo formulated for?
It's formulated for long or damaged hair prone to breakage.
Is MELU Shampoo sulfate-free?
Yes, it's sulfate-free and paraben-free.
What should I use with MELU Shampoo?
Follow with MELU Conditioner for complete anti-breakage care.
Authorized Davines retailer · Zennkai Canada since 1984 · Made in Italy · B Corp since 2016 · Carbon Neutral since 2018