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Milkshake Curl Passion Litre Duo
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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ONLINE EXCLUSIVE
Get more curl for your money. The Milkshake Curl Passion Litre Duo bundles the complete two-step cleanse-and-condition ritual into one discounted set — exclusively available at Zennkai. Save 10% versus buying each product separately, and stock up on the salon-favourite curl care system that defines, hydrates, and fights frizz from the very first step.
This duo pairs the Curl Passion Shampoo and Curl Passion Conditioner — both in generous 1-litre formats — for curly and wavy hair clients who refuse to compromise. Together, they form the foundation of milk_shake's complete curl passion ritual, working in sync to cleanse without stripping, condition without weighing down, and leave every curl type — waves, ringlets, or tight coils — bouncy, defined, and frizz-free.
📦 What's Included
Step 1 — Milkshake Curl Passion Shampoo 1L A paraben-free and SLES-free curl cleanser that gently and deeply cleanses curly and wavy hair without stripping its natural moisture. Enriched with organic pracaxi oil, organic babassu oil, quinoa proteins, hydrolyzed milk proteins, and fruit extracts, it removes buildup and environmental residue while beginning the frizz-fighting process before the conditioner even touches the hair. Curls emerge clean, soft, and ready to coil.
Step 2 — Milkshake Curl Passion Conditioner 1L A paraben-free rinse-out conditioner that delivers deep hydration, curl definition, and anti-frizz protection in a single application. The same powerhouse blend of organic pracaxi and babassu oils, quinoa proteins, shea butter, panthenol, and milk proteins replenishes moisture lost during cleansing, detangles effortlessly, and leaves curls with lasting bounce and shine. Wide-tooth combing through wet hair has never been easier.
KEY BENEFITS
- Complete curl ritual in two steps — cleanses, conditions, and defines in one cohesive system
- 10% savings versus purchasing individually — $143.90 in value for $128.95
- Paraben-free & SLES-free — both formulas are gentle on curls, scalp, and colour
- Frizz control from shampoo to conditioner — anti-frizz actives layer across both steps for compounding results
- Bouncy, flexible, long-lasting curls — works across all curl patterns: waves, ringlets, and natural coils
- Deep hydration without weight — moisture-rich formulas that nourish without leaving curls limp or greasy
- Colour protection — quinoa proteins in both formulas help prevent fading in colour-treated hair
- Salon-size value — 1 litre of each product means fewer reorders and better cost-per-wash
Shared Key Ingredients
| Ingredient | What It Does |
|---|---|
| Organic Pracaxi Oil | Enhances shine, counteracts frizz, and gives hair a silky-soft feel |
| Organic Babassu Oil | Protects fragile curl structure, reduces breakage, and prevents split ends |
| Quinoa Proteins | Protect colour and prevent fading while boosting manageability and shine |
| Hydrolyzed Milk Proteins | Strengthen and condition each strand; improve elasticity and overall hair health |
| Organic Fruit Extracts (Lemon, Blueberry, Apple, Sunflower) | Toning, emollient, antioxidant, and protective conditioning action |
| Integrity 41® | milk_shake's proprietary strengthening complex for improved hair fibre integrity |
HOW TO USE: 1) Shampoo - Apply evenly to wet hair, lather, and massage from scalp to ends. Rinse thoroughly. Repeat if necessary. 2) Conditioner - Apply to clean, damp lengths and ends. Use a wide-tooth comb to gently detangle. Leave in for 2–3 minutes, then rinse. 3) Complete the ritual - Follow with Milkshake Curl Passion Leave-In Spray for maximum curl definition, hold, and all-day frizz protection.
Pro Tip: The 1-litre duo is the smart buy for curly hair. Curly and textured hair types typically use more product per wash than straight hair — the larger format means better value and uninterrupted routine consistency. Never run out of your step 1 or step 2 mid-week again.