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Pureology Smooth Gloss Silkmorphose Spray
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What it is: A heat-activated, leave-in frizz-control mist that protects colour-treated hair against humidity and heat up to 450°F, delivering progressively stronger results with every use.
Hair Texture: Straight, Wavy, Curly, Coily
Hair Type: Fine, Medium, Thick
Hair Concerns:
- Frizz
- Humidity Protection
- Shine & Gloss
- Heat Damage
Key Benefits:
- Forms a heat-activated Polysilicone-29 film that strengthens with each use to reduce frizz progressively
- Shields colour-treated hair from humidity, thermal stress, and photo-oxidative dulling
- Protects against heat up to 450°F / 232°C from blow-dryers, flat irons, and curling tools
- Lightweight mist formula applies without weight, stickiness, or residue
- Part of the Smooth Gloss system proven to deliver 8x smoother hair and +50% glossier shine vs. non-conditioning shampoo (system claim)
Highlighted Ingredients:
- Polysilicone-29: Heat-activatable silicone copolymer that cross-links under dryer heat to form a progressive, humidity-resistant film around each hair shaft
- Stearamidopropyl Dimethylamine: Mild cationic conditioning agent that provides slip and combability on damp, frizzy hair
- Caprylic/Capric Triglyceride: Lightweight ester emollient that delivers the non-sticky, residue-free finish
- Antifade Complex®: Pureology's colour protection system; guards colour-treated hair from thermal and UV stress through daily styling
Ingredient Callouts: Sulfate-free. 100% vegan. Colour-safe.
What Else You Need to Know: For best results, apply to damp hair and activate with a blow-dryer or diffuser — the Polysilicone-29 film sets and seals under heat before your hair is exposed to outside humidity. In Metro Vancouver's coastal climate, this heat-first activation step is the key to all-day frizz control. Pairs with Smooth Gloss Shampoo and Smooth Gloss Treatment Mask to complete the full system.
Fragrance Description: Fresh, crisp salty notes with warm vanilla and sandalwood — the Smooth Gloss collection's coastal signature.