Kevin Murphy Young.Again Masque
Returns & Exchanges
Thank you for shopping at Zennkai.com.
ONLINE EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances. These items are not eligible for an exchange or store credit.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Phone: (604) 599-6800
Email: zennkai@megahairfamily.com
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A nurturing and restorative at-home treatment MASQUE from our REJUVENATE regimen. YOUNG.AGAIN.MASQUE delivers deep conditioning to the hair and scalp, leaving hair full of youthful body and bounce. Its restorative blend of Amino Acids, essential oils and rich-moisturisers’ help to restore and renew lustre and shine to dry, damaged, and brittle hair.
- Antioxidant-rich blend helps to restore and replenish the hair
- Deep conditioning treatment imparts moisture, and helps soften the hair
- Known rejuvenating ingredients help restore a more youthful look
- Provides shine and lustre to the hair
- Ideal for dry, damaged and brittle hair
- Sulphate, paraben and cruelty-free
HOW TO USE:
APPLY. ABSORB. RINSE. Apply to freshly washed hair and massage into hair and scalp for 5 to 10 minutes to fully absorb the benefits, follow with a refreshing rinse. For optimal repairing results, use after washing with YOUNG.AGAIN.WASH, and as part of our REJUVENATE regimen. To lock in results, follow treatment with YOUNG.AGAIN.RINSE.
INGREDIENTS:
Lotus Flower Extract, known for its highly soothing emollient qualities helps leave the hair feeling soft and supple.
Known for its ability to withstand the harshest of climates, Orchid Flower Extract is rich in nourishing proteins that help to reinforce and strengthen the hair, while imparting intense hydration, softness and elasticity.
Packed with an abundance of antioxidant and vitamin goodness, Bamboo Extract is also a rich source of mineral nourishment and a key ingredient to help protect the integrity of hair health.
Adansonia Digitata (Baobab) Seed Oil, a ‘Superfood’ from Africa packed with nutritional goodness helps repair damaged hair, increases hair strength, and moisturises dry hair to create greater manageability and all-over softness.
Containing all 8 essential Amino Acids, Hydrolysed Quinoa Protein binds to the hair shaft delivering essential moisture and deep repair. Helps provide a protective barrier and boosts shine.
A native plant from the island of Corsica, Helichrysum Italicum (Immortelle) Extract is renowned for its rejuvenating benefits. Alongside its beneficial soothing properties, it also helps to strengthen and repair the hair.