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Biolage Gelee Styler Multi-Purpose Gel
Returns & Exchanges
RETURN & EXCHANGE POLICY
You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
To be eligible for a exchange:
- your item(s) must be either be unused or no more than a quarter of the volume missing.
- your item(s) must be in the original packaging.
- your item(s) need to have the receipt or proof of purchase.
STEP 1 - Complete the online return form in full. Incomplete forms will not be accepted: Click here to download a return form
STEP 2 - Ship your item(s) back to us. You are responsible for return shipping charges. Shipping costs are non-refundable.
STEP 3 - We will immediately notify you on the status of your exchange after inspecting your returned item(s)
STEP 4 - You can exchange your item(s) or receive an online shop credit in the form of an e-gift card
In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit. Store credits cannot be redeemed for cash or refunded. You will receive your e-gift card within 5 business days after the exchange is confirmed
RETURNING TO A ZENNKAI SALON LOCATION
Should you prefer to return your online purchases to a location near you, come visit us! Simply bring your items and proof of purchase to our salons, following our set out Exchange Policy.
Final sale items are not eligible for exchange or store credit. Final Sale items include Litres, Litre Duos, Clearance, Last Chance, Hot Tools, Hair Accessories, Brushes, Combs, Nail Polishes, Nail Accessories, Hair Extensions, and Appliances.
If you are not fully satisfied with your purchase we will EXCHANGE it within 10 days with proof of purchase. EXCHANGE OR STORE CREDIT ONLY, NO CASH REFUNDS.
Hair Tools & Appliances
Zennkai provides a 1 year warranty on electrical tools with a manufacturer defect. They can be exchanged within one year of original purchase date, with proof of purchase and in its original packaging/box.
All electrical tools may be returned for exchange only due to manufacturer defect, with proof of purchase and all original components. No exchanges will be given without proof of purchase. Items must be in the original box/packaging. In the event that you cannot find a suitable exchange a merchandise credit for the same value of the product purchased will be issued to you in the form of a store credit.
Hot Tools & Appliances are a FINAL SALE unless manufacturer defect and are not eligible for exchange or store credit.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us via email at zennkai@megahairfamily.com.
Corporate Office
310-5491 REGENT ST
BURNABY BC V5C 4H4
Email: zennkai@megahairfamily.com
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What it is: A lightweight, multi-purpose styling gel that delivers medium-firm hold with body-building volume, frizz control, and radiant shine — without crunchiness, flaking, or residue. Suitable for all hair types including colour-treated.
Hair Texture: Straight, Wavy, Curly, Coily
Hair Type: Fine, Medium, Thick
Hair Concerns:
- Frizz
- Fine Hair & Volume
- Shine & Gloss
- Curl Enhancing
Key Benefits:
- VP/VA Copolymer and dual Polyquaternium system (PQ-10, PQ-11, PQ-7) deliver a flexible hold film that controls frizz and flyaways without leaving a crunchy or stiff finish
- Volumizing effect lifts roots and adds body for fuller-looking styles
- Agave Tequilana Leaf Extract conditions and adds radiant shine through the hold
- Hold reactivates with water — lightly mist hair to refresh style without re-styling from scratch
- Colour-safe formula — safe for daily use on colour-treated hair
- Cruelty-free
Highlighted Ingredients:
- VP/VA Copolymer: Primary film-forming hold polymer; creates a flexible, humidity-resistant film around the hair shaft for all-day style control without stiffness
- Polyquaternium-10, -11, -7: Three complementary cationic conditioning polymers that smooth the cuticle, add shine, reduce static, and contribute to frizz control within the hold film
- Hydroxyethylcellulose: Natural-derived cellulose thickener that gives the gel its smooth, spreadable texture and contributes to even hold distribution
- Agave Tequilana Leaf Extract: Desert botanical providing shine and light conditioning within the style — Biolage's botanical signature in this formula
- PEG-40 Hydrogenated Castor Oil: Emulsifier that keeps the formula clear and smooth while improving distribution through damp hair
Ingredient Callouts: Cruelty-free. Colour-safe.
What Else You Need to Know: Apply to damp hair and style as desired — the formula distributes evenly and sets as hair dries without flaking or clumping. For fine hair, use a small amount focused through mid-lengths and ends to avoid root weight. For curly or wavy hair, scrunch through damp hair and diffuse or air-dry for defined hold with frizz control. The reactivation feature is particularly practical in Metro Vancouver's humidity — if hair loses definition through the day from coastal moisture, a light mist of water refreshes the hold without needing to re-wash. Authorized Biolage retailer. Earn Beauty with Benefits points on this purchase.
Fragrance Description: Fresh, clean, and slightly floral — citrus and green notes with a soft musky finish